Systems Analyst - Senior

Job Title: Systems Analyst - Senior

Location: Toronto, Ontario, Canada

Work Model: Hybrid

Duration: 12 months

Extension: 1

Must Haves

• University degree in Business Administration or Information Systems or Computer Science or Engineering or equivalent combination of education and/or experience
• 10+ years experience with Maximo (v8 or v7), Technical/Functional Skills Strong Expertise in IBM Maximo Asset Management / IBM Maximo Application Suite
• Minimum ten (10) years of experience evaluating, recommending, and documenting business workflow, procedures, roles & responsibilities and systems integration and conversion strategies. Considerable experience documenting "as-is" and designing "to-be" business processes, utilizing Business Process Model and Notation (BPMN) standard.
• Experience in QA and testing techniques, including planning, creating test data, and conducting functional testing, facilitating UAT and other types of testing in an enterprise environment; experience with HP ALM suite would be an asset.
• Experience with Maximo implementation is an important requirement, most notably serving the areas of asset management, including planning, preventative maintenance, capital project delivery, contract/vendor management, service requests and work orders using web, geospatial and mobile technology.

Experience & Skill Set Requirements

Qualifications and Experience (unique items only)

• Minimum ten (10) years of application systems experience performing requirements elicitation and analysis, facilitating workshops with business stakeholders, and documenting business requirements for large-scale technology implementation projects.
• Extensive experience supporting the implementation and sustainment of large-scale IT solutions including analysis, architecture, design, testing and roll-out.
• Experience to identify and implement opportunities for business improvement, collaborate effectively and productively with other department leaders without conflict or confusion.
• Demonstrated experience in and knowledge of current and emerging information & technology concepts such as mobile computing, GUI design principles, document management, business/data modelling methodologies, information management, data analysis, business intelligence, Agile methodologies, multiple-platform, network centric computing environment.

Assignment of Duties

• Lead the transformational project of implementing MAS to replace the existing Maximo system.
• Collaborate with cross-functional teams to gather requirements and design system solutions.
• Manage system integrations with other enterprise systems.
• Provide ongoing support and ensure continuity of service for the Maximo system.
• Process documentation/validation/review, procedures, roles and responsibilities, data sets, and prepare other documentation as required, in accordance with the Business Process Model and Notation (BPMN) standard.
• Support the development of the City's Enterprise Work Management Program
• Ability to collect, interpret, and represent information in ways that are easy to read and understand.
• Assist with the development of technical scope documentation for procurement of professional services and other system requirements.
• Assist with the development of common enterprise standards, work management common process definitions and design considerations for the work management solution.
• Take responsibility for eliciting, documenting, and confirming decisions related to business requirements, Investigating, and noting where they have an impact on common, enterprise-wide work management system requirements.
• Possess critical mindset and a creative approach to design innovative and effective solutions to new and existing problems.
• Evaluate and assess system and design options, document non-functional requirements.
• Traceability Matrix between requirements and test cases Quality Assurance Management including test planning, test case development and execution, User Acceptance Testing support, user training, roll-out activities.
• Workshop/meeting logistics, minute-taking, prepare status reports, summaries.
• Prepare business operational procedures and training materials, identify and document sustainment needs.
• Other duties and project support activities as required by the Project Manager