Business Office Manager - Home Health and Hospice

Job Summary Responsible for managing accurate, timely completion and submission of all billing, collections, and accounts receivable functions of the organization. Oversees billing and collections team. Duties & Responsibilities Ensures reimbursement through efficient billing and collections operations and effective accounts receivable management. Ensures that billing and patient accounts record systems are maintained in accordance with generally accepted accounting principles and in compliance with state, federal and Joint Commission regulations. Maintains comprehensive working knowledge of payer contracts and ensures that payers are billed according to contract provisions. Maintains comprehensive working knowledge of government billing regulations including Medicare and Medicaid regulations and serves as a resource for appropriate organization personnel. Monitors aged accounts receivable and resubmits bills to overdue accounts, submits seriously overdue accounts to collection agencies for collection, and prepares bad debt reports for the Director of Finance. Gathers, collates, and reports key billing information to the Director of Finance. Collaborates with the Controller in successfully reconciling the billing system reports with the general ledger. Reconciles Medicare quarterly reports produced by the fiscal intermediary with the billing information system, and assists the Controller and Director of Finance in the preparation of the annual Medicare cost report. Supervises the use of the billing information system and maintains a comprehensive working knowledge of the system including upgrades and enhancements. Supervises and reconciles cash receipts and bank deposits according to policy. Establishes and maintains positive working relationships with patients, family members, payers and referral sources. Protects the confidentiality of patient and organization information through effective controls and direct supervision of billing operations. Recruits, selects, orients, and manages members of the billing and collections team. Job Requirements Associate's degree in Accounting, Business Administration or related field, Bachelor’s degree preferred. At least three years of experience in healthcare billing and collections management preferably in home care operations. Billing information systems knowledge required. Demonstrated ability to supervise and direct personnel. Knowledge of corporate business management, governmental regulations and Joint Commission standards. Demonstrates good communication, negotiation, and public relations skills. Demonstrated capability to accurately manage detailed information. Able to deal tactfully with patients, family members, referral sources and payers. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities. Equal Opportunity Employer Excell Home Care and Hospice is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. Excell is compliant with CDC guidelines, CMS state and federal law pertaining to patient care, the EEOC, and all other applicable state and federal laws, including COVID-19 pandemic and vaccination mandates. Excell follows EEOC guidance on medical and religious exemptions and welcomes all applicants regardless of their COVID-19 vaccination status. The employer for this position is stated in the job posting. More information about The Pennant Group, Inc. is available at #J-18808-Ljbffr Deercreekseniorliving