Assistant Director of Housekeeping

Assistant Director of HousekeepingOverall responsibility for managing the housekeeping department and laundry operation and property/public space conditions to ensure that product quality and service standards are met and that optimum service is provided to hotel guests by ensuring that all Chatham Bars Inn, Forbes and Preferred Hotel Group standards are adhered to. The Assistant Director of Housekeeping is responsible for managing and promoting quality service, assisting with financial goals, short term planning and day-to-day operations. Other key responsibilities include but are not limited to:Managing day-to-day activities of the housekeeping department; hiring, planning, scheduling, and organizing staff to ensure proper coverageFosters high morale, promotes a positive work environment built on effective communication and mutual respect for one anotherPromote teamwork and motivation through daily communicationCommunicate and enforce policies and proceduresConduct pre-shift meetings and review all information pertinent to the day's activitiesEnsure that special guest requests are met in an efficient mannerEstablish par levels for supplies and equipmentMust have follow-through process on short-term and long-term programsManage and monitor key control systems to ensure securityMonitor sound procedures for Lost and FoundAssist with developing, implementing, and maintaining internal training and development programs for staffEnsure that all staff are properly trained and that they have the tools to effectively carry out their daily tasksAssist with implementation and maintaining of housekeeping sanitation and cleanliness standards in all areas of staff responsibilityEnsure prompt response and promote and recognize opportunities to provide guest service above and beyond all expectationQualifications:Forbes Travel Guide Five Star experience required or Luxury Resort equivalentMinimum of 3 years of hotel/resort housekeeping experienceMinimum of 5 years management experienceDemonstrated leadership abilitiesAbility to work in a fast paced environment and handle high pressure situationsAbility to communicate well with customers and all operational departments throughout the HotelAbility to effectively communicate in English, both verbal and writtenSuperior communication skills and customer service skillsAbility to work a flexible schedule to include weekends and holidaysAble to lift up to 50lbsCompensation: $63,345 - $63,345Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.