Clinical Associate

Insight Hospital and Medical Center ChicagoAt Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides patient care second to none!Position OverviewThe Clinical Associate is a vital member of our healthcare team, performing a wide range of clinical and administrative tasks to support patient care and departmental efficiency. This role requires a balance of clinical skills, administrative acumen, and a strong commitment to patient service. The Clinical Associate works under the supervision of physicians/providers, assisting in various clinical procedures and ensuring a smooth operational flow within the department. These duties are to be performed in a highly confidential manner, following the mission, values, and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers, and guests.Key ResponsibilitiesCoordinate daily patient calls, including pre/post procedure communications, transportation arrangements, and ensuring patient readiness and arrival.Manage and update schedules, including the coordination of procedures and transportation logistics.Facilitate communication and documentation flow, including faxing schedules, managing cancellations, and maintaining medical records.Assist in clinical procedures, including room preparation, patient preparation, and post-procedure care.Oversee laboratory operations, including specimen collection, lab orders, and processing.Maintain inventory levels of medical supplies and medications, ensuring all items are up-to-date and in compliance with health regulations.Provide instructional support to medical and X-ray students, promoting an educational environment.Participate in the intervention of radiology procedures, including patient preparation, assistance during procedures, and post-procedure care.Support imaging services, including MRI and X-ray, ensuring all equipment is operational and assisting as needed.Engage in quality improvement activities and continuing education to enhance professional growth and departmental service delivery.RequirementsHigh school diploma or equivalent; graduate of an accredited Medical Assistant program preferred.Certification by the AAMA, CPR certification, and adherence to confidentiality requirements.Experience in an ambulatory setting and with electronic patient information systems is preferred.Bilingual abilities in Spanish, Mandarin, or Cantonese are a plus.Excellent customer service, organizational, and communication skills.Proficiency in Microsoft Windows environment, including Word and Excel.Ability to multitask, prioritize effectively, and adapt to changing workflows.Commitment to working collaboratively within a multidisciplinary team.BenefitsPaid sick time - effective 90 days after employmentPaid vacation time - effective 90 days after employmentHealth, vision & dental benefits - eligible at 30 days, following the 1st of the following monthShort and long-term disability and basic life insurance - after 30 days of employmentInsight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs. Insight is an equal opportunity employer and values workplace diversity!