Director Operations - Installation Project Management -Relo Lewisville

Job Description

Job Description

Are you motivated by:

• Successfully leading complex, multi‐site installation programs
• Building and leading high‐performing project management teams and scalable processes
• Owning a P&L and driving real financial impact to The Corporation
• Being the operational foundation to support scaling a fast‐growing business
• Turning ambitious commitments into flawless execution and meaningful financial results

...then this is the kind of role where you’ll do the best work of your career!

You’ll have the autonomy to shape the operation, the visibility to influence strategy with executive level, and the opportunity to build something enduring. If you’re the kind of operations leader who thrives on complexity, scale, and building something that matters, this role will feel like stepping into your sweet spot.

Role Summary

Working closely with the VP of Sales, the Director of Operations is responsible for leading the end‐to‐end execution of large‐scale commercial product installations across multiple regions. This role oversees project management, field/site execution strategy, resource planning, and cross‐functional coordination to ensure flawless delivery, exceptional customer experience, and strong financial performance. The Director owns the full P&L for the installation business, driving operational efficiency, margin improvement, and sustainable growth.

Responsibilities

Key Responsibilities

Operational Leadership

• Lead a team of Project Management professionals managing all operational functions supporting large commercial product installations, including project management, field execution, logistics, and vendor/customer coordination.
• Build, optimize and scale operational processes that ensure consistent, high‐quality delivery across multiple concurrent projects.
• Develop capacity planning, workforce allocation, and scheduling strategies to optimize utilization and meet customer timelines.

Project & Program Management

• Ensure full optimization of our PM team managing the planning, execution, and closeout of complex installation projects, ensuring scope, schedule, and budget alignment.
• Implement project governance frameworks, risk mitigation plans, and performance tracking mechanisms.
• Serve as executive sponsor for major customer deployments, ensuring alignment between internal teams, partners, and client stakeholders.

Financial & P&L Ownership

• Own full P&L for the installation business, including revenue forecasting, cost management, margin optimization, and financial reporting.
• Analyze operational performance metrics and financial results to identify opportunities for efficiency, cost reduction, and profitability improvement.
• Partner with Finance to develop annual budgets, forecasts and long‐range operational plans.

Team Leadership & Development

• Lead, mentor, and develop a high‐performing operations and project management team.
• Establish clear performance expectations, KPIs, and accountability mechanisms.
• Foster a culture of people leadership, quality, continuous improvement, and operational excellence.

Cross‐Functional Collaboration

• Partner closely with Sales, Product, Engineering, Supply Chain, and Customer Success to ensure seamless execution from contract to installation.
• Provide operational insights to inform product design, installation standards, and customer experience improvements.
• Manage relationships with third‐party contractors, integrators, and service partners.

Process Improvement & Operational Excellence

• Drive continuous improvement initiatives using data‐driven methodologies (Lean, Six Sigma, etc.).
• Standardize installation procedures, documentation, and quality controls across all regions.
• Implement tools and systems that enhance visibility, efficiency, and scalability of operations.

Qualifications

Qualifications

• 10+ years of operational leadership experience with 15 or more direct reports, ideally in commercial installations, construction, product deployment, or large‐scale field services
• Proven track record managing complex, multi‐site installation programs with strict timelines and budgets.
• Demonstrated experience owning and improving a full P&L.
• Strong analytical, financial, and strategic planning skills.
• Exceptional people leadership, communication, and stakeholder‐management abilities.
• Experience building, leading and scaling high‐performing operational teams.
• Strong working knowledge of an ERP such as Oracle, having a PMP or Six Sigma certification is an asset

Company Description

The Overhead Door Corporation is a strong and vibrant company! We have successfully grown our sales performance both organically and through acquisition, and our balance sheet is strong. We have a great pipeline opportunity that is supported with a formal development program designed to prepare the right candidate for future growth and additional responsibilities.

Overhead Door Corporation is a leading manufacturer of doors and openers for residential, commercial, industrial and transportation applications. Our corporate headquarters is located in Lewisville, Texas.

Overhead Door Corporation has five divisions: Access Systems Division (ASD), which features the Overhead Door and Wayne Dalton garage door brands; The Genie Company, manufacturer of remote-controlled garage door opening systems; Horton Automatics, a manufacturer of automatic entrance systems; TODCO, the largest producer of truck doors for the transportation industry and Installed Services Division (ISD) which features two service and install brands: Creative Door Services in Western Canada and NationServe in the United States.

What does Overhead Door have to offer?
At The Overhead Door Corporation, we recognize people as the core of our strength. That’s why we provide a comprehensive benefits package to our employees, including medical, dental and life insurance. Employees also enjoy the freedom of optional benefits suited to their needs and lifestyles, so they take home benefits that are customized for them.
• Health and Dental – 2 options
• 401K Match
• Profit Sharing
• Company Paid Life and Disability
• Education Assistance
• Employee Purchase Program

Overhead Door Corporation is proud to be an Equal Employment Opportunity/Affirmative Action employer of talented people who make things happen - a powerful and diverse team that includes women, minorities, individuals with disabilities, and covered veterans.

Company Description

The Overhead Door Corporation is a strong and vibrant company! We have successfully grown our sales performance both organically and through acquisition, and our balance sheet is strong. We have a great pipeline opportunity that is supported with a formal development program designed to prepare the right candidate for future growth and additional responsibilities. \r\n\r\nOverhead Door Corporation is a leading manufacturer of doors and openers for residential, commercial, industrial and transportation applications. Our corporate headquarters is located in Lewisville, Texas.\r\n\r\nOverhead Door Corporation has five divisions: Access Systems Division (ASD), which features the Overhead Door and Wayne Dalton garage door brands; The Genie Company, manufacturer of remote-controlled garage door opening systems; Horton Automatics, a manufacturer of automatic entrance systems; TODCO, the largest producer of truck doors for the transportation industry and Installed Services Division (ISD) which features two service and install brands: Creative Door Services in Western Canada and NationServe in the United States.\r\n\r\nWhat does Overhead Door have to offer? \r\nAt The Overhead Door Corporation, we recognize people as the core of our strength. That’s why we provide a comprehensive benefits package to our employees, including medical, dental and life insurance. Employees also enjoy the freedom of optional benefits suited to their needs and lifestyles, so they take home benefits that are customized for them. \r\n• Health and Dental – 2 options \r\n• 401K Match \r\n• Profit Sharing \r\n• Company Paid Life and Disability \r\n• Education Assistance \r\n• Employee Purchase Program \r\n\r\nOverhead Door Corporation is proud to be an Equal Employment Opportunity/Affirmative Action employer of talented people who make things happen - a powerful and diverse team that includes women, minorities, individuals with disabilities, and covered veterans.