Receiving and Product Management Coordinator ( On-site)

Job Description

Job Description

About Wireless Support

Wireless Support is a managed mobility services company. We manage wireless service and mobile device fleets for businesses across logistics, transportation, and field services so our clients can focus on running their operations. We are carrier-agnostic, fast-moving, and built on real ownership culture. The cell phones and tablets we manage keep drivers and field crews working, so a reliable, well-tracked product is the heart of what we do.

About the Role

Every phone and tablet that keeps a delivery driver or field technician working passes through your hands. The Receiving and Product Management Coordinator owns the full physical and virtual lifecycle of every device and product that moves through our Chatsworth warehouse. From inbound receipt to storage, fulfillment, or repair, you make sure nothing falls through the cracks.

Why You’ll Like Working Here

• Real ownership of your space and your work, in a company small enough that what you do is noticed.

• A stable schedule, Monday to Friday, 8 to 5.

• Modern tools. You work in ConnectWise and use AI every day, not just a clipboard and a binder.

• Room to grow as the company grows. We are building new processes and want someone who grows into more over time.

• Training on our systems and a real onboarding, so you are set up to do the job well from the start.

• An established company, in business since 2008, that still moves and builds like a smaller one.

Primary Responsibilities

Receiving

• Check in all inbound product: devices for repair, new inventory, trade-ins, and customer returns.

• Complete virtual entry and ticket creation in our product management platform, ConnectWise.

Product Management

• Place all received product in the correct physical warehouse location.

• Track product through its full lifecycle: receiving, stock, fulfillment, or repair/warranty.

• Conduct regular audits to confirm product stays organized and tracked, with physical and virtual matching, throughout its lifecycle.

Inventory Coordination

• Partner with management and procurement to maintain inventory minimums and keep pricing, valuation, and on-hand quantities accurate in ConnectWise.

• Participate in monthly inventory activities and support post-inventory adjustments and problem-solving.

Fulfillment Support

• Learn fulfillment processes and step in during peak seasons. This role requires flexibility to shift between receiving, product management, and fulfillment as business needs demand.

What We're Looking For

We care more about reliability, attention to detail, and the right attitude than a perfect resume. You will thrive here if you are:

• Extremely detail-oriented with a strong sense of ownership in your work and your space.

• Able to work independently and manage conflicting priorities

• Fast thinker who can pivot quickly in a high-volume, fast-paced environment.

• Collaborative team member who understands that every department’s needs are priority and is able to navigate accordingly

• Strong computer skills, including accurate data entry into inventory and business systems such as ConnectWise.

• Resourceful problem-solver who uses available tools, AI, and the internet to think beyond the obvious.

• Growth-minded and understands that processes evolve, with a desire to help build what comes next.

• Experience with product receiving, inventory, and product management preferred

• Experience with mobile devices and mobile device management is a plus.[CK1]

Physical Requirements

• Able to lift and move up to [confirm weight, for example 50] pounds, and to stand, walk, bend, and handle product for extended periods.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Compensation and Schedule

• Pay: $23.00/hour starting, $24.50 potential at 120 days

• Schedule: Monday to Friday, 8:00 a.m. to 5:00 p.m.

• Location: On-site, full-time in Chatsworth, CA

• Start: Immediate

Wireless Support is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

Wireless made simple. Support made exceptional.