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Remote Hotline & Incident Support Specialist

NAVEX

Lake Oswego, OR
  • Remote job

NAVEX is hiring a Communication Specialist for a remote, 24/7 Contact Center role. You will capture sensitive information from reporters, conduct guided interviews, and ensure reports are handled confidentially while delivering exceptional customer service to a global client base. You'll work with a diverse team, thrive in a fast-paced environment, and bring resilience, strong typing (35 WPM), and proficiency with MS Office and proprietary software. Weekend availability is required. #J-18808-Ljbffr NAVEX

Vacancy posted 1 day ago
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