Remote Hotline & Incident Support Specialist
NAVEX
- Remote job
NAVEX is hiring a Communication Specialist for a remote, 24/7 Contact Center role. You will capture sensitive information from reporters, conduct guided interviews, and ensure reports are handled confidentially while delivering exceptional customer service to a global client base. You'll work with a diverse team, thrive in a fast-paced environment, and bring resilience, strong typing (35 WPM), and proficiency with MS Office and proprietary software. Weekend availability is required. #J-18808-Ljbffr NAVEX
- Talkdesk, Inc. seeks a Technical Support Engineer - Platform Support to be the initial contact for platform-related issues. This remote role requires capturing incident details, classifying impact, and attempting immediate resolution with a strong focus on customer satisfaction...Remote jobImmediate start
$25 per hour
...second tier technical support to end users via phone... ...Position Title: IT Support Specialist II Department:... ...Monitor and respond to hotline calls and service requests... ...information, resolve incidents, and follow up to... ...that cannot be resolved remotely. Perform all other duties...Remote workWork experience placementSeasonal workWork at officeLocal area$44.99k - $66k
...Who We Are Robert Half is seeking a Support Specialist I who will coordinate, diagnose and troubleshoot... ...laptops and desktops from local and remote personnel (may include candidate and... ...personnel. Provides timely case (incident) status updates to management and end-users...Remote workHourly payContract workTemporary workWork at officeLocal area$190k - $196k
...: DeliveryProvide end-to-end production support for Java/JEE applications deployed in Azure... ....Diagnose and resolve production incidents and software issues, ensuring timely and... ...for new processes and features.*Hybrid remote work is permitted.Qualifications and SkillsBachelor...Remote workWork at officeLocal areaWork from homeWorldwide$50k - $60.01k
...Real Estate! As a level one System Support Specialist, you will be responsible for resolving... ...office teamwork, with flexibility for remote work when appropriate. Northmarq does... ...categorization, action, and resolution for incoming incidents, requests, and demands. Analyzing,...Remote workHourly payFull timeWork experience placementStart working todayWork at officeFlexible hours$106.48k - $115.21k
...Mobile User Objective System (MUOS) Site Support Engineer. This role provides Intermediate... ...recommendations to local operators, managers, and remote site technicians via verbal and written... ...the MUOS Waveform is a plusUse of Remedy incident trouble ticket systemsWhile on-site, you...Remote workLocal areaImmediate startFlexible hours$30.58 - $42.5 per hour
User Support Specialist - JourneymanTS/SCI RequiredHybrid: Onsite: Arlington, VAPay Range: $30.58... ...specialized teams as appropriate.Manage incidents and service requests using ITSM tools... ...enterprise or government IT systems, including remote and distributed user bases.Professional...Remote work3 days per week$24.62 - $34.55 per hour
User Support SpecialistFull Time Telework: Fairfax, VASecret Security... ...level User Support Specialists. This is a great opportunity... ...articles.Log, track, and update incidents and service requests in ticketing... ...government IT systems, including remote and distributed user bases....Remote work- The Technical Service Specialist VI provides second level parts research and order fulfillment support to Manitowoc Country Organizations... ...report any unsafe conditions or incidents in the office or adjacent... ...teams is frequent.Remote Work (Friday): The role allows...Remote workWork at officeWork from homeNight shift
$119.32k - $202.85k
...customer, Bombardier, providing Level 1 Maximo support services. The candidate should have... ...(as assigned by Bombardier)Log all incidents and service requests accurately in the appropriate... ...is:$119,323.00 - $202,850.00Nationwide Remote Office (US99)SummaryLocation: Reston,...Remote workFull timeContract workPart timeWork experience placementWork at office$70.72k - $95.68k
...Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Software, Remote Support, Technical Issues Certifications:... ...procedures. ● Report potential security incidents or breaches to appropriate teams or team leaders...Remote workHourly payFull timeTemporary workImmediate startWorldwideFlexible hours$30 - $35 per hour
...not apply unless you have Experience in supporting Field service management platforms… API... ...system• Respond to and Resolve Service Incidents reported by Operating Companies and other... ...Sick Leave)Workplace TypeThis is a fully remote position.Application DeadlineThis position...Remote workContract workTemporary workShift work- ...’s commitment to hiring and supporting active-duty and veteran employees... ...and customers to report incidents, submit requests, seek... ...a SME Computer User Support Specialist, your primary responsibility... ...experience working knowledge of remote tools.Experience supporting...Remote workFull timeTemporary workFor contractorsWork experience placementShift work
$64k - $92.6k
...The Job Provides advanced technical support and independent resolution for escalated... ...a Level 2 escalation point for complex incidents and service requests, performs deeper root... ...incidents and service requests from local, remote, and off-site users; independently...Remote workHourly payFull timeFor contractorsLocal areaRelocation$50k - $60k
...Job Exists The Customer Support Engineer exists to help customs... ...by prioritizing production incidents based on filing deadlines, cargo... ...effectively with brokerage specialists, Product, Development,... ...messaging. Experience using Remote Desktop Protocol (RDP) and...Remote workFull timeLocal areaImmediate startFlexible hours$44.2k - $52k
...Job Title Desktop Support Specialist Job Description Summary Resolve incidents escalated from first line of support as well as the internal tech/genius bar and... ...with deployment of new technology. Assist remote support staff when additional resources are required...Remote workMinimum wageFull timeLocal areaFlexible hoursWeekend work$80k - $120k
...place.We are seeking a Senior Desktop Support Specialist to join the Washington, D.C. office. As... ...; engages customers locally and remotely to resolve issues in a timely manner•... ...improved customer satisfaction and prompt incident resolution• Report daily reoccurring issues...Remote workFull timeTemporary workWork experience placementCasual workWork at officeLocal area$70.72k - $95.68k
...Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Software, Remote Support, Technical Issues Certifications:... ...procedures. ● Report potential security incidents or breaches to appropriate teams or team leaders...Remote workHourly payFull timeTemporary workTraineeshipImmediate startWorldwideMonday to FridayFlexible hoursShift work$23.98 per hour
...Resident Support Specialist Mentone Hotel - San Francisco, CA 94102 Overview Salary Range... ...trainings, and promptly report incidents, threats, injuries, or unsafe conditions... ...consistent in-person engagement with clients, remote work or work-from-home arrangements are...Remote workHourly payPermanent employmentWork from home- ZENITH INFOTEK LLC in Atlanta, GA, seeks a Support Specialist for the NOVAtime/Workforce Time & Attendance platform. You will handle administration... ...to coordinate work and resolve issues. The role requires incident support, configuration changes, integrations, documentation,...Remote jobWork from homeFlexible hours
- ...The Desktop Support Technician position at City of Lincoln provides first- and second-level IT support across local and remote environments. You will troubleshoot hardware/software, document incidents, and escalate as needed to meet SLAs across shifts. Requirements include...Remote workWork at officeLocal areaShift work
$65k - $80k
...Services Responsibilities Provide remote desktop level L2... ...software components. Provide support in enrolling the iOS devices... ...MDM (JAMF) and investigate the incidents and tasks. Deployment of device... ...notified about new Desktop Support Specialist jobs in Boston, MA . #J-18808...Remote workFull time- ...networks, programs, infrastructure, help-desk support, databases, and other technologies.... ...required to perform, monitor, and report on the incident remediation efforts. Responsible for... ...of Alaska natives from one of the most remote and harshest environments in the United...Remote workContract workFor contractors
- ...desktop device (hardware, software, and connectivity) incidents through to resolution. Manage IMAC and desk-side support services. Manage hard and soft break-fix services... ...for their entire lifecycle (including the remote management of desktop devices using appropriate tools...Remote workContract work
- ...Providing trauma-informed support, the part-time Bilingual Support Specialist will assist users of the National Sexual Assault Hotline during overnight shifts, focusing on crisis intervention and resource connection in a remote environment. Key responsibilities Answer...Remote workPart timeNight shiftAfternoon shift
- ...oriented Fire Season Administrative Specialist to become the vital support system for our fast-paced wildfire... ...position where you will travel to remote locations, meet interesting people,... ...Service personnel, primarily the daily Incident Action Plans (IAPs), which are...Remote workSeasonal workWork at office
- ...IT end user device configuration, installation, support, maintenance and troubleshooting at the desk side or remotely for all employees and clients. Responsible for... ...customer service. Essential Job Functions: Works incident and service requests to completion for all...Remote workFull timeWork at office
- ...advanced level telephone and on-site end-user support for hardware installations and software... ...and proprietary software via telephone/remote control access and occasional on-site... ...the call tracking system for new Incidents and Requests in addition to troubleshooting...Remote workWork at office
- ...Responsibilities Provide Tier 2 and Tier 3 technical support for computer workstations, servers, printers,... ...Utilize ticketing systems to document incidents, track work, and support IT service management processes Provide remote and onsite end-user technical support while...Remote work
$155k - $220k
...Responsibilities & Qualifications We are seeking an Incident Support Manager to join our team supporting a national law enforcement agency... ...functions. Location: Springfield or Ashburn, Virginia Remote or In-Person: 100% Onsite Type of environment: Office...Remote workFull timeContract workTemporary workWork at officeLocal areaMonday to FridayShift workNight shiftDay shift
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