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Regional Head of Premium Support Engineering

AlleyCorp

MongoDB is seeking a visionary leader for the Technical Services organization to oversee regional Premium Services Support Engineers. This hybrid role targets Palo Alto or San Francisco candidates, guiding engineers in resolving complex database and cloud environment issues to ensure high‑scale customer success. You will drive design guidance, KPI development, and customer advocacy while coordinating global teams and fostering continuous learning across regions. #J-18808-Ljbffr AlleyCorp

Vacancy posted 5 days ago
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