Regional Head of Premium Support Engineering
AlleyCorp
MongoDB is seeking a visionary leader for the Technical Services organization to oversee regional Premium Services Support Engineers. This hybrid role targets Palo Alto or San Francisco candidates, guiding engineers in resolving complex database and cloud environment issues to ensure high‑scale customer success. You will drive design guidance, KPI development, and customer advocacy while coordinating global teams and fostering continuous learning across regions. #J-18808-Ljbffr AlleyCorp
$193k - $261k
...serve as a Group Manager, High Value Partner (HVP) Accountant Support, a pivotal role within our Accountant Customer Success organization... ...Share, Wholesale), ensuring seamless implementation and a premium support experience. Build and lead a high-performing team, fostering...Suggested$145.59k
...Senior IT Desktop Support TechnicianJoin a team of brilliant, passionate innovators determined... ...that exists today.Our scientists, engineers, sales executives, and visionaries are united... ...medical benefit options; employee premiums paid 100% of select plans, dependents covered...SuggestedWorldwide$150k
...knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who... ...scenarios. We own the full training pipeline: massive data curation, premium audio processing, frontier speech‑language pre‑training, and intensive...SuggestedTemporary work$80k - $90k
...Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to market just a few years after lasers were first invented, and that same...SuggestedFull timePart timeWorldwide$80k - $100k
...nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at... ...transformation. About The Role Commure is looking for a Senior IT Support Engineer to run our IT Support/Services function and ensure our...SuggestedWork at officeImmediate start$100k - $120k
...Compensation $100,000 - $120,000 / year Department Tech Support Location West Coast Overview We are hiring for a full-time Senior IT Support Engineer in the San Francisco Bay Area with an emphasis on the Palo Alto Area. This role requires the ability to handle various...Full timeMonday to Friday$189k - $221k
...their companies impact and change the world.The RoleAs an IT Engineer, you will architect, build, and operate the systems, infrastructure... .... Low ego and agility are key. You bring the same rigor to supporting C-suite executives in high-stakes situations as you do to...Work at office- Job-ID16777149Reference21-04965Under direct supervision, provide technical support to end-users for computer hardware, audio/ visual, IoT, PoS, software, and network related problems. CORE DUTIES*: Provide first line of response to requests for various hardware, software...Work at officeRemote work
- A leading IT service provider in Mountain View is seeking an experienced IT professional to manage and monitor client networks and support cloud infrastructures. Responsibilities include troubleshooting complex issues, managing projects, and providing excellent customer...Remote jobWork from homeFlexible hours
- ...Description Position Overview We are seeking a highly skilled and versatile early-career IT Engineer, with approximately 1 to 3 years of relevant experience, to join our team and support a comprehensive stack of enterprise products and services. The ideal candidate will...Local areaRemote workRelocationShift workNight shiftWeekend work
- Responsibilities ~L2 technical support/troubleshooting by email, phone and remote access (Teams) to customers who are migrating between email platforms ~Note: This position will NOT be receiving unsolicited support tickets. All tickets will be qualified by L1 and escalated...Remote workWork from homeFlexible hours
- ...This is a generalist IT role with meaningful depth expectations across three core areas: day-to-day troubleshooting and end-user support; systems and infrastructure management spanning SaaS, IdP, and MDM; and security-adjacent operations supporting our SOC 2 compliance...Full timeWork at officeRemote work
- ...with technical buyers Comfortable with ambiguity and context-switching in a startup environment Experience selling to product or engineering teams A data driven attitude to track, analyze, and communicate key metrics and business trends as they relate to the sales...
- ...IT SpecialistDuration: 12 MonthsLocation: Palo Alto, CaliforniaWorking hours: 8am-5pmJob Description: Role SummaryAs an IT Support Specialist, you will provide Tier 1 / Tier 2 support for end users across hardware, software, access, and collaboration tools. You will troubleshoot...Remote work
$100k - $120k
Halcyon Financial Technology, L.P. is seeking a full-time Senior IT Support Engineer based in the Palo Alto area. The role involves advanced technical support for Microsoft 365 services and requires strong problem-solving skills. With a focus on delivering exceptional...Full time- ...maintain strong client relationships, and ensure we continuously support our communities in our dynamic environment.Key Responsibilities... ...(profitability, safety, engagement, etc.)May serve on the regional leadership team; participates in ongoing conversations with peers...Contract workTemporary workLocal areaFlexible hours
- Assured is modernizing insurance IT with an AI-forward approach. We seek a Senior IT Support Engineer to own day-to-day IT operations for a fully remote team, lead onboarding/offboarding, and partner across IT and Security to keep environments secure and compliant. You...Remote job
- Monogoto is seeking a technically skilled Customer Success role to onboard and support IoT device deployments, ensuring reliable network connectivity from day one. You will troubleshoot connectivity issues, guide customers through Monogoto APIs, and configure network preferences...
$21.2 - $21.7 per hour
...professionalism at all times. Recognizes Associates using Company recognition programs. Personal and Store Brand Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company Dress Code. Ensures all...Work at officeLocal areaImmediate startShift workWeekend workAfternoon shift- ...A clean energy company in Santa Clara is seeking a skilled Network Systems Technician to support and maintain its network infrastructure and on-site IT systems. Ideal candidates have 2+ years of experience in a similar role and certifications in networking or IT. Responsibilities...Flexible hours
$75k - $90k
...IT Support TechnicianThis role at Lunar Energy will be varied and exciting, working alongside both a local and international team. The ideal candidate will be personable, conscientious, curious by nature, and willing to take the initiative to resolve issues either before...Full timeLocal area$85k - $95k
...financial centers. The Opportunity We are seeking a Technology Support Analyst to join our Firm. This position will be based in our Palo... ..., Technology Support Supervisor, Technology Manager, and Regional Technology Support Manager. Responsibilities Responds to local...Work experience placementWork at officeLocal areaRemote workMonday to FridayShift work$89.92k - $104.88k
...how AI can be appropriately used during your application and interviews which can be found here. Role Overview We are seeking an IT Support Analyst to join our dynamic IT department, supporting end-users and resolving technical issues across the organization. As a key...Full timeTemporary workWork at officeRemote workFlexible hours- ...to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple’s products and services. You deliver...Local areaRelocationNight shift
$85.93k - $104.48k
...Production Support Analyst Main Work Location: Historic Stanford Campus Schedule: Hybrid (at least 3 days per week on site) Budgeted... ...quantitative discipline such as economics,finance, statistics, or engineering. Knowledge, Skills and Abilities: Basic knowledge and...Work at officeFlexible hours3 days per week- ...with your team on assigned project(s) to be a trusted point of contact for our clients and team members. The Healthcare Analyst will support the success of the Zero Balance department by evaluating and reviewing contracts between hospitals and insurance carriers and...Hourly payContract workWork experience placementRemote work
- ...communicated by the Field Operations Manager and Operations Lead and by the Client Program Managers and Engineers.This role offers an exciting opportunity to support leading-edge work being done at a top tier technology company.Preparation Responsibilities:Collaborating...Local area
- Jones Day seeks a Regional IT Support Manager to deliver Firm technology services across the San Francisco or Silicon Valley offices. This role oversees regional IT staff, partners with office leadership, and manages networks, platforms, and technology projects to support...Work at office
$100k - $180k
...West Coast anchor for MongoDB's Global VIP Support, this position acts as the “single-... ...designated executives in the US West/NORAM region, providing global assistance as needed.... ...cameras, microphones); partner with AV Engineering for backstage live support and to remediate...Work at officeLocal areaImmediate startWorldwideFlexible hoursShift workNight shiftWeekend work$19.28 - $28.89 per hour
...About The Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand standards by providing hands‑on operational, technical...Minimum wageTemporary workPart timeWork experience placementSeasonal workWork at officeLocal areaRelocationFlexible hours
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