ASW AMFT APCC Case Manager and Mental Health Therapist Clinician

Personal Service Coordinator/ASW MFT APCC

Under the general supervision of the program manager assist individuals in finding and accessing requested services through the application of intensive case management services. Provide license-dependent mental and/or physical health services to members as needed. Perform assessments and approves other documentation as required by funding sources based on the psychosocial rehabilitation model of treatment and services.

Essential duties and responsibilities include:

• Provide coaching, counseling, mentoring, instruction, training, feedback and positive reinforcement for members in areas such as grooming and hygiene, coping skills, public transportation and other independent living skills under principles of psychosocial rehabilitation model for treatment and services
• Perform intakes, initial assessments, and other assessments as Department of Mental Health (DMH) contract requires
• Provide outreach and engagement services for FSP referrals as well as Mini Mental Status Exams to assess for eligibility
• Develop a Recovery Plan and/or Personal Service Plan with each member that identifies his/her personal needs and goals
• Assist individuals in locating and obtaining requested services, including housing, food, health care, substance abuse treatment, benefits and entitlements, etc.
• Knowledgeable of the harm reduction philosophy and effective in the practice motivational interviewing
• Mediate and advocate on behalf of individuals to obtain these services
• Interact with members in the community, such as at their residence, hospitals, at appointments, etc., in order to engage them in services and to help them live successfully in the community
• Provide individual and group therapy
• Participate in staff and community meetings and in the day-to-day operations of the program as needed
• Assist and support program documentation standards of staff in accordance with MHALA, LACDMH County Contracted Provider standards and funding source requirements, and documents in Electronic Health record (EHR), including 24 hour turnaround documentation. Maintain a billing average of five hours per day into the CareLogic System
• Independently or in collaboration with Quality Assurance (QA) staff complete and maintain all records and documentation needed for program compliance and accountability in accordance with MHA standards and funding source requirements
• Provide clinical guidance for multi-disciplinary team and supervision of interns

Position requirements include:

• Masters degree in Social Work (MSW) or Masters in Counseling (MA/MS) AND registration with California Board of Behavioral Sciences as ASW/AMFT/APCC required
• Clinical experience in mental health, disabled, and/or underserved populations preferred
• Willingness to become LPS designated to write 5150 holds for members when needed
• Participate in program designed to attain supervised hours and be willing to pursue Licensed Clinical Social Worker status
• Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment
• Must be able to maintain an empathetic view for the dilemma of individuals in severe need and be able to juggle creatively and successfully around a variety of barriers that keep individuals from successful personal and community living
• Knowledge of community resources, housing, social security and general relief systems and ability to navigate within these systems
• Must function well in a team-oriented approach to member services and fast-paced environment
• Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook
• Valid CPR certificate preferred
• Flexible work schedule to include some evenings or weekends, and participation in after-hours on-call rotation
• Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA's liability insurance are conditions of employment
• TB clearance and re-testing every year are conditions of continued employment
• COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment
• Employment verification directly from three (3) past employers within the most recent 7-year period