Case Manager

Job Description

Job Description

We are seeking a Case Manager who is adaptable, solution-focused, and comfortable working in a fast-paced, high-needs environment.

What You'll Do:

• Manage a caseload of approximately 20-25 participants, providing short term, goal-oriented case management
• Complete intake assessments and develop individualized service plans focused on housing navigation, healthcare access, mental health support, income stability, and life skills
• Meet with participants regularly to track progress, address barriers, and support rapid stabilization
• Coordinate and refer participants to community resources (DPSS, SSI, healthcare providers, food assistance, housing programs, etc.)
• Respond to urgent and crisis driven client needs while maintaining firm, professional boundaries
• Support participants in developing routines, problem solving skills, and readiness for permanent housing
• Collaborate closely with on-site staff to ensure program compliance, safety, and continuity of care
• Participate in team meetings and trainings as required

What We're Looking For:

• Strong ability to function effectively in an on-site, high traffic environment with frequent interruptions
• At least 2 years of experience working with vulnerable populations, preferably in interim housing, homelessness services, shelters, or social services
• Clear communication, strong documentation skills, and sound judgment
• Emotional resilience and the ability to manage crisis oriented interactions
• Education in social work, human services, or a related field is preferred but not required

Pay Details: $23.00 to $26.00 per hour

Search managed by: Joanna Calderon

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.