Infrastructure Production Support Analyst
$55 - $65 per hourRapid Eagle Inc
Benefits:
Irving TX
Onsite Role Job Overview: We are looking for a hands-on Infrastructure & Production Support Analyst with strong experience supporting enterprise applications and backend infrastructure. The ideal candidate will have expertise in job scheduling, data pipelines, system monitoring, and cross-platform support across Windows and Linux environments, with strong exposure to observability tools. Key Responsibilities:
Compensation: $55.00 - $65.00 per hour
- 401(k) matching
- Dental insurance
- Health insurance
Irving TX
Onsite Role Job Overview: We are looking for a hands-on Infrastructure & Production Support Analyst with strong experience supporting enterprise applications and backend infrastructure. The ideal candidate will have expertise in job scheduling, data pipelines, system monitoring, and cross-platform support across Windows and Linux environments, with strong exposure to observability tools. Key Responsibilities:
- Provide L2/L3 production and infrastructure support for critical business applications and data workflows.
- Monitor and manage batch jobs and workflows using AutoSys , ensuring timely execution and issue resolution.
- Support ETL processes and troubleshoot failures in Informatica workflows and data pipelines.
- Perform real-time monitoring and alerting using Splunk and Grafana .
- Analyze logs, system alerts, and performance metrics to quickly identify and resolve production issues.
- Work on Windows and Linux server environments for application support, patching coordination, and system health checks.
- Perform incident management, problem management, and root cause analysis (RCA) for recurring issues.
- Coordinate with infrastructure, database, and application teams for issue resolution and deployments.
- Support release activities, job scheduling changes, and environment validations across multiple environments (Dev, QA, Prod).
- Maintain and enhance monitoring dashboards, alerts, and operational documentation.
Compensation: $55.00 - $65.00 per hour
Vacancy posted 3 days ago
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