Claims Manager

Job Description

Claims Manager opening New York tri county area. Oversee a portfolio of active claims—ensuring timely follow-up, communication, and resolution; serve as the primary point of contact for claim status updates, both internally and externally; manage and mentor internal claims adjusters and support staff; strategize and coordinate claim documentation, including estimates, engineering reports, and expert assessments; engage in settlement negotiations and manage key carrier correspondence; review insurance policies, evaluate coverage, and guide strategy on claim disputes or denials; collaborate with our field adjusters, estimators, forensic CPAs, and legal partners as needed; ensure files are fully documented, compliant, and prepared for appraisal, mediation, or litigation if necessary. Ideal candidate has 5+ years of experience in property insurance claims public adjusting, carrier-side, or IA firm experience; proven ability to manage multiple complex claims and support a growing team; in-depth knowledge of policy language, coverages, and claim handling procedures; strong communication, negotiation, and leadership skills; experience working with Xactimate and other estimating/reporting tools; detail-oriented and highly organized with a process-driven mindset; NYS Public Adjuster License preferred (or willingness to obtain), Salary up to $130k DOE + Health Benefits and PTO and Holidays. (DC13165)