Quality Control Manager
$96.6k - $221.3kBaker Tilly
Quality Control ManagerAre you interested in joining one of the fastest growing consulting and accounting firms in the country?Would you like the ability to join a highly dynamic team focused on providing exceptional client service in the areas of mortgage risk services?If yes, consider joining Baker Tilly's Mortgage Risk Services team as a Quality Control Manager!As one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development.What you will do:The Quality Control Manager position requires in-depth knowledge of the Quality Control function with regards to FNMA, FHLMC, FHA/VA, USDA requirements. The Quality Control Manager should be well versed in performing and reviewing Pre-and Post-Close reviews, Repurchase reviews, Early Payment Default, and Red Flag/ Fraud Reviews. This individual understands the mission, culture, general operating functions and quality control needs of the organization and that of our Client sits unique operating environment, operating risks, and available quality control strategies and tactics to reduce and remove risk exposures. The manager must be knowledgeable in both state and federal regulatory requirements for real estate lending, must understand how to assess the accuracy, reliability, and appropriateness of each document. Must have the ability to create and administer Auditor training as required; development and maintenance of auditor scorecard and performance standards for the Audit team. The Quality Control Manager will work with internal partners such as QC and Compliance to ensure quality standards are monitored and managed.Responsible for managing, and training quality control staff membersManage and support the pre-funding and post-closing quality control and due diligence functions.Develop and manage the Quality Assurance reviews for all auditors for Post-closing and Pre-fundingRecommend quality and general operational improvements based on review of findings and auditor scorecardsWill prioritize job/staff responsibilities, provide assignments, meet required deadlines, and develop project plans and/or schedules.Frequently monitor regulatory changes and updates and keep staff informed with this information.To assure confidential information and private customer information is secure.Responsible for reviewing a high volume of loan activity and must maintain a high level of detail and accuracy during review process.Recognize and relay irregularities and concerns to appropriate management staff.Subject Matter Expert to internal/external staff as well as customers in reference to underwriting and compliance in relation to credit risk.Provide input on processes, procedures, and/or new approaches.Must be able to work effectively, interact, and multi-task professionally with clients and employees and ensure high quality customer service internally and externally.Resolve customer concerns and issues related to our work product.Determine Quality-Control trends and issues and implement as required.Coach others on Quality-Control issues, problems and/or questions.In depth understanding of both State and Federal Compliance regulationsRegularly exercising discretion and independent judgment on critical business-matters that have a significant financial impactPrepares and/or updates quality control/quality assurance procedures and manuals that establish, in writing, the quality control standard methods and procedures for specific lending functions of the organization.Identify and document when company standards, or any regulations, have not been followed and ensure that the loan files delivered within the required time frame are complete and accurate.Position will directly supervise Quality Control Auditors and the output from those areas i.e. reports, audit selection, customer rebuttals, report preparation, and pre-report delivery.Other Duties assigned by Director of Quality ControlSuccessful candidates will have:Bachelor's degree requiredMust have 5 years Mortgage Credit Underwriting or Post-Closing QC auditor experience.Must have 5 years' Management experience.Self-motivation, detail orientation and organizational skillsProficient PC skills in MS OfficeAbility to develop spreadsheets and other departmentally required documents utilizing MS Excel/WordAbility to work on cross-functional teamsHigh attention to detailStrong technical skills with the ability to analyze and troubleshoot issuesStrong analytical skills required with a high degree of accuracySolid communication skills, both verbal and written, are necessarySelf-motivated, detail-oriented and possess organizational skillsThe pay rate range for this job position is $96,600 to $221,300. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant's skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.
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