Rep 2, Customer Order Mgmt

LanceSoft Inc

Vernon Hills, IL

Job Description

Job Title : Rep 2, Customer Order Mgmt

Location : Vernon Hills, IL

Contract Type : 3months

Shift Timings : 1st Shift, 9 AM - 5 PM

Payrate : $32 - 436.51

Key Responsiblities:

Customer Order Management is responsible for expediting orders by acting as a liaison in problem solving, research and problem/dispute resolution.
Demonstrates working knowledge of business practices and procedures. Demonstrates working knowledge of product/service features used in customers' businesses.
Interprets and applies systems knowledge and tools to manage customer requests with supervision.
Resolves routine problems/issues. Coordinates problem resolution with alternate sources.
Offers customers alternatives based on available tools and information. Has developed knowledge and skills in own area; may still be acquiring / expanding higher level skills.
Applies knowledge / skills to complete a variety of day-to-day activities within own area.
Works with moderate supervision / guidance; accountable for individual results and impact on team.

Minimum Qualification required:

High School Diploma.
Able to work within multiple software systems, including Excel, SAP and PowerBI (reporting systems).
Good communiciation and organizatinal skills.

Apply

Vacancy posted 4 days ago

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