UKG People Assist Implementation Specialist

UKG People Assist Implementation Specialist UKG People Assist Implementation Specialist Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Summit Group Solutions, LLC Director of Recruiting Operations | Global Talent Acquisition Leader | Data Driven Results | Servant Leadership We are excited to welcome a detail-oriented, experienced UKG People Assist Implementation Specialist to lead and support the successful implementation and ongoing support of the UKG People Assist platform. This dual-role position involves coordinating project efforts, gathering business requirements, configuring the system, and providing ongoing functional and end-user support post-implementation. You will serve as the subject matter expert (SME) for UKG People Assist, ensuring it aligns with organizational needs and delivers a seamless user experience. Key Responsibilities Implementation Lead the planning, configuration, testing, and deployment of UKG People Assist. Collaborate with internal HR stakeholders to gather requirements and translate them into technical solutions. Design workflows, case types, and knowledge content to meet business needs. Coordinate data migration, user acceptance testing (UAT), and go-live activities. Develop documentation including project plans, configuration guides, and user manuals. Post-Implementation Support Act as the primary point of contact for system support and issue resolution. Provide day-to-day functional support to HR teams and end users. Troubleshoot and resolve issues related to workflows, case routing, and content delivery. Monitor system performance and user satisfaction, recommending improvements as needed. Training and Documentation Develop and deliver training for HR users and end-users on People Assist functionality. Create and maintain user guides, FAQs, and support materials. Drive adoption through ongoing education and change management initiatives. Partner with HR teams to review processes and identify opportunities to optimize usage of UKG People Assist. Stay current on new UKG features and functionality, and provide recommendations for enhancements. Collaborate with IT, HRIS, and other cross-functional teams for system integrations and improvements. Qualifications Required: Proven experience with UKG People Assist implementation and support. Strong understanding of HR operations, shared services, or case management workflows. Hands-on experience configuring case types, workflows, and knowledge libraries in People Assist. Ability to analyze business processes and propose system-based solutions. Excellent communication and stakeholder management skills. Comfortable working independently and collaboratively in a project-based environment. Preferred: Experience with other UKG modules (e.g., UKG Pro, Core HR, Talent, EE Voice, Payroll, People Analytics). Familiarity with service delivery models and HR technology best practices. Change management or training experience is a plus. This is a 6-month contract engagement with a possible extension. 100% remote with some Arizona timezone meetings, but flexible hours outside of those. Compensation: The compensation range for this position is $40.00/hr. - $65.00/hr. (approx. $80,000 - $130,000 annualized). Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. Medical, Dental, Vision, Hearing, Employee Assistance Program, Life, AD&D, and Long-term Disability Insurance, Retirement program with a 3% company match (no vesting limitation). - EEO Employer - E-Verify Employer Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Consulting and Information Technology Industries Education Referrals increase your chances of interviewing at Summit Group Solutions, LLC by 2x Get notified about new Implementation Specialist jobs in United States . Onboarding and Implementation Specialist Charlotte, NC $60,000.00-$62,000.00 1 week ago United States $55,000.00-$75,000.00 1 month ago Implementations and Customer Success Specialist New York, NY $75,000.00-$105,000.00 1 month ago Customer Success Implementation & Technical Specialist Technical Implementation & Operations Specialist United States $75,000.00-$80,000.00 2 weeks ago Cincinnati, OH $80,000.00-$95,000.00 1 month ago United States $72,800.00-$84,990.00 6 days ago United States $90,000.00-$110,000.00 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr