Mortgage Quality Control Specialist

Mortgage Quality Control Specialist

Location:

Buffalo, NY, US, 14210

Brand: HSBC

Area of Interest: Branch and Retail Banking

Closing Date: Hybrid Worker

Date: 10 Jul 2026

Job description

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for ourcustomers, our people, our investors, our communities, and the planet we all share

The Mortgage Quality Control Specialist is responsible for assisting in meeting regulatory and investor quality control requirements and mitigating risk related to residential mortgage lending. Completing comprehensive reviews to ensure collateral integrity, documentation accuracy, and credit quality.

As our Mortgage Quality Control Specialist, you will:

• Perform detailed residential underwriting and compliance analysis on loans in-process and post-closing for credit, compliance and documentation deficiencies and determines marketability of each loan

• Perform targets underwriting analysis on more complex mortgages such as self-employed borrowers

• Identify areas that require targeted reviews, recommend further testing and perform target reviews in accordance with the Quality Control Policy

• Identify and document deficiencies, errors, and fraud for each file reviewed. Recommend a course of action to remedy

• Perform re-verification of credit, income, and asset documentation to confirm compliance with internal policies, regulatory and investor requirements

• Review early payment defaults to identify any potential issues

• Review mortgage processes for effectiveness and quality. Assist management in making decisions to eliminate and minimize potential risk, including proactively reviewing prefunding loans to identify deficiencies or possible misrepresentation

• Adhere strictly to compliance and operational risk controls in accordance with HSBC and regulatory standards, policies and practices, report control weaknesses, compliance breaches and operational loss events

• Work with internal and external auditors and regulatory examiners on internal control issues; consult with and offer recommendations as required

• Maintain awareness of changes in regulatory and credit policy guidelines that impact mortgage activities

You´ll likely have the following qualifications to succeed in this role:

• Mortgage Quality Control and/or underwriting experience as well as knowledge of Mortgage systems

• Strong mortgage business experience, including underwriting experience

• Prior working knowledge and experience in the calculation and verification of income and assets, evaluation of credit reports, purchase contracts, appraisals, title commitments and other loan pertinent documentation

• Proven communications, organizational, analytical, administrative, problem-solving and interpersonal skills

• Ability to write clear, concise, and supported findings

• Ability to work in a fast-paced environment and meet deadlines

• Strong working knowledge and use of Microsoft Word and Excel

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

Nearest Major Market: Buffalo