Care Coordinator and Scheduler

Job Description

Job Description

Care Coordinator & Scheduler

Location: Columbia, MO

We’re looking for a Care Coordinator & Scheduler to join our St Louis team — someone with a background in scheduling , call center, customer service, or office coordination who’s ready to take their career to the next level.

In this role, you’ll be the heartbeat of our scheduling team — connecting nurses with families who rely on home care services. Every call you make, every schedule you coordinate, helps make a real difference in someone’s life.

• Match nurses with clients to ensure great care
• Manage and update scheduling systems with accuracy and speed
• Communicate daily with caregivers, nurses, and families — keeping everyone informed and supported
• Problem-solve and adapt quickly when changes arise (because they will!)
• Support your team and jump in wherever help is needed

• No two days are the same. You’ll stay busy, challenged, and engaged.
• You’ll see the impact of your work. Behind every schedule is a child, an adult, or a family who needs care.
• You’ll be part of a supportive team that celebrates success together.

• Pay Range $18-$20/hr
• Signed Offer Letter —we stand by what we promise
• Dental, vision, spousal, and family coverage
• PTO that starts accruing on day one
• 401(k)
• Ongoing training and career growth opportunities
• Recognition programs and a positive, team-centered culture

• Prior office, call center, or customer service experience
• Strong computer skills (Microsoft Office, scheduling, or similar)
• Excellent communication and multitasking abilities
• Reliable, organized, and able to thrive under pressure
• Professional, compassionate, and team-oriented attitude
• Healthcare or home care background a plus — but not required!

At Phoenix, our Care Coordinators are more than schedulers — they’re connectors, problem solvers, and trusted partners to the families we serve.

Apply today and discover your new beginning with Phoenix Home Care & Hospice.