Shop Service Technician

Job Title: Service Technician Location: La Vergne, TN Reports to: Service Manager FLSA Status: Full-time, non-exempt Schedule: 7am-3:30pm, overtime and weekends expected About the Company CraneWorks/RentalWorks is a leading provider of crane, lifting, and specialized equipment solutions serving the construction, industrial, infrastructure, energy, and commercial markets. Through a commitment to safety, reliability, and exceptional customer service, we offer comprehensive crane rental, equipment rental, transportation, maintenance, and project support services across the Southeast and beyond. Our team is built on a foundation of integrity, operational excellence, and continuous improvement. We take pride in developing talented employees, investing in modern equipment, and delivering solutions that help our customers complete projects safely, efficiently, and on schedule. At CraneWorks and RentalWorks, employees have the opportunity to contribute to a growing organization where teamwork, innovation, and professional development are valued every day. Position Summary The Service Technician will be responsible for the maintenance and repair of various types of mobile rental/construction equipment and on-highway trucks. The ability to troubleshoot, diagnose, and repair mechanical, hydraulic, and electrical systems including the use of OEM software and other diagnostic tools is essential. Experience servicing and repairing on-highway trucks including diesel engines and brakes is a requirement. Key Responsibilities Perform preventative maintenance on all RentalWorks and customer owned equipment Operate and test equipment during rental ready process Perform routine maintenance and repairs on a variety of rental equipment Able to diagnose and repair equipment utilizing electronic diagnostic equipment Assist in rebuilding and repairing major machine components Assist in identifying repairs covered by warranty Maintain work area in a clean and organized manner Produce timely and detailed service reports Uphold and practice high safety standards Other duties as assigned Requirements Qualifications & Skills Proficient in oral and written communication skills Pass drug test and background check Ability to work nights and weekends Education & Experience High School Diploma or equivalent required, technical degree preferred License & Certification Valid Driver’s License with acceptable driving record Working Conditions This position is performed primarily in a heavy equipment repair shop and outdoors, where employees are exposed to varying weather conditions, noise, dust, grease, vibration, and other environmental conditions associated with heavy equipment and truck maintenance. The Shop Service Technician regularly works around moving machinery, powered equipment, hydraulic systems, diesel engines, electrical components, and other shop hazards while adhering to strict safety procedures and the use of required personal protective equipment (PPE). The position requires frequent standing, walking, bending, kneeling, climbing, reaching, and lifting heavy components, as well as the ability to safely operate equipment and use hand tools, power tools, diagnostic equipment, and OEM software. Technicians must maintain constant awareness of their surroundings and work safely in a fast-paced environment where multiple repair activities may be occurring simultaneously. Physical Requirements Prolonged standing, crouching, bending, climbing, stooping, reaching, twisting, pushing, and pulling, repetitive wrist and hand movements, hearing and seeing (depth perception and peripheral vision) Standing for long periods of time Sitting for long periods of timeWork outside in all weather conditions include extreme heat and cold Regularly exposed to moving mechanical parts Frequently exposed to fumes and airborne particles Must be able to safely climb various types of ladders Must be able to lift up to 100 pounds Must be able to climb on and off trucks, cranes, and heavy mobile equipment safely Frequent walking on uneven surfaces, including natural ground in varying weather conditions. Travel Requirements As required What We Offer At CraneWorks/RentalWorks, we believe our employees are our greatest asset. That's why we offer a competitive compensation and benefits package designed to support your health, financial well-being, and work-life balance. Our benefits include: Competitive pay Medical, dental, and vision insurance Voluntary short-term disability insurance Company-paid long-term disability insurance Company-paid life insurance equal to one times your annual salary 401(k) retirement plan with a company match of 50% on employee contributions up to 8% Flexible Spending Account (FSA) and Dependent Care FSA Paid time off Employee Assistance Program (EAP) Employee Financial Hardship Fund Boot allowance for eligible employees Prescription safety glasses allowance for eligible employees Company-provided uniforms for all employees We're committed to investing in our employees by providing the resources, benefits, and support they need to succeed both at work and in their personal lives. EEO Statement CraneWorks/RentalWorks is proud to be an equal opportunity employer. We are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. #J-18808-Ljbffr