Donor Services Associate

Donor Services AssociateEach applicant, including all current employees, must complete and submit the following documents:Tuskegee University employment applicationCover LetterResume/CVRecommendation lettersCopies of unofficial transcripts. Please note that official transcripts(s) will be required upon hire Position DetailsTo create a Posting, first complete the information on this screen, then click the Next button or select the page in the left hand navigation menu. Proceed through all sections completing all necessary information. To submit the Posting to Human Resources, you must go to the Posting Summary Page by clicking on the Next button until you reach the Posting Summary Page or select Posting Summary Page from the left navigation menu. Once a summary page appears, hover your mouse over the orange Action button for a list of possible approval step options.Position InformationPosition Title - Donor Services AssociateStatus - Full TimeJob Summary - The Donor Services Associate is a stewardship-rooted, non-fundraising professional responsible for the accurate and timely processing of charitable gifts in a manner that protects donor intent, ensures compliance, and supports high-quality stewardship and recognition. This role coordinates gift documentation, system entry, and reconciliation and serves as a key connector between data management, finance, donor communications, and stewardship functions. The Donor Services Associate does not solicit gifts and strengthens the Division of Development and Alumni Engagement by ensuring gifts are processed accurately, transparently, and in alignment with institutional policies and procedures.Essential Job Duties - Receive, review, and process charitable gift documentation for completeness and accuracy.Enter gifts, pledges, and related transactions into institutional systems in accordance with university policies and procedures.Ensure gifts are recorded accurately and reflect donor intent and appropriate fund designation.Maintain accurate documentation related to gift processing and donor records.Assist with reconciliation activities between donor records and financial reports.Collaborate with colleagues across Development and Alumni Engagement to support donor acknowledgement and stewardship processes.Generate reports and respond to internal requests related to gift activity and donor records.Review records for completeness, coding accuracy, and compliance with institutional policies.Maintain confidentiality of donor and financial information.Support improvements to gift processing procedures, documentation, and internal controls.Qualifications (Education, Experience and Specialized Training) - High school diploma or equivalent required. (Associate's or bachelor's degree preferred)Basic proficiency with computers and data entry systems.Physical DemandsSkills and Attributes - Strong attention to detail and commitment to accuracy.Ability to manage confidential donor and financial information responsibly.Strong organizational and time-management skills.Ability to follow established policies and procedures.Ability to collaborate with development, finance, and stewardship colleagues.Basic proficiency with spreadsheets, databases, and office software.Ability to identify discrepancies and follow through on corrections.Posting Detail InformationPosting Number - S1014Will this position require travel? - YesWill this position require night, weekend, and after hour work? - YesWill this position be supported using grants or contract funding? - NoNumber of Vacancies - 1Open Date - 08/18/2026Close Date - 12/31/2026Open Until Filled - NoDocuments Needed to ApplyRequired DocumentsResumeCover LetterOptional DocumentsTranscript 1Letter of Recommendation 1OtherLetter of Recommendation 2Letter of Recommendation 3Transcript 2