Install & Service Coordinator
Direct Remodels
Job Description
Job Description
About the Role
We are a growing window and door company seeking a highly organized Installation Coordinator to manage and oversee the scheduling and coordination of our installation projects. This role is essential to ensuring smooth communication between customers, installers, suppliers, and internal teams.
If you thrive in a fast-paced environment, enjoy problem-solving, and have strong communication skills, we want to hear from you.
Key Responsibilities
- Schedule and coordinate window and door installations
- Communicate with customers regarding timelines, job details, and expectations
- Coordinate with installation crews to ensure readiness and efficiency
- Track project progress and resolve scheduling or job-site issues
- Confirm product availability, deliveries, and job completion
- Maintain accurate records, schedules, and job documentation
- Serve as the main point of contact from sale to installation completion
Qualifications
- Previous experience in installation coordination, construction, or home improvement (preferred)
- Strong organizational and time-management skills
- Excellent communication skills (phone, email, and in person)
- Ability to multitask and manage multiple projects simultaneously
- Comfortable using scheduling software, CRM systems, or spreadsheets
- Detail-oriented with strong follow-through
- Knowledge of windows and doors is a plus (training provided)
What We Offer
- Competitive pay
- Employer matched health benefits
- Supportive team environment
- Opportunity for growth within the company
- Training on systems and processes
Must have excellent technical & problem-solving service skills, be self-led and highly organized. This is an in-office position M-F. Great Family Owned company & culture, awesome team, growth opportunities!
Construction and/or previous window company experience preferred.
Company DescriptionEstablished Window & Door company
Company Description
Established Window & Door company
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