Business Analyst

IT BUSINESS ANALYSTTHE TEAM YOU WILL BE JOININGJoin the IT organization of a large, established company supporting complex, multi-location operationsBe part of a technology team focused on modernizing enterprise systems, improving business processes, and increasing operational efficiencyPartner with stakeholders across multiple corporate and operational functions on highly visible technology initiativesWork within a growing Business Analysis function focused on strengthening standards, processes, and best practices across the organizationCollaborate closely with project management, architecture, development, application, and business leadership teamsLOCATIONFort Mill, SC - Onsite 5 days per weekWHAT THEY OFFER YOUOpportunity to play a meaningful role in enterprise-wide digital transformation initiativesHigh visibility across both technology leadership and operational business leadersAbility to influence how the Business Analysis practice operates and matures across the organizationExposure to multiple enterprise platforms spanning field operations, workforce management, fleet, finance, HR, asset management, and other critical business functionsOpportunity to lead discovery and requirements efforts rather than simply receive requirements from the businessBroad business exposure across the entire operational lifecycle, from planning and scheduling through field execution, billing, reporting, and back-office supportAbility to directly connect technology investments to measurable improvements in productivity, visibility, standardization, and business performanceWHAT YOU WILL DOServe as the bridge between business operations and technology teams for strategic enterprise initiativesPartner directly with leaders across Operations, Construction, Field Services, Fleet, Engineering, Finance, HR, Safety, and Shared Services to identify business challenges and improvement opportunitiesMap current-state and future-state processes across planning, estimating, scheduling, dispatching, field execution, inspection, closeout, billing, and reportingLead requirements gathering through stakeholder interviews, discovery sessions, and cross-functional workshopsTranslate business needs into clear functional requirements, user stories, use cases, process maps, acceptance criteria, and technical documentationDevelop test scenarios, test cases, validation plans, and Requirements Traceability Matrices while supporting UAT and end-user readinessServe as a functional SME for enterprise applications and help expand platform capabilities across additional business units and workflowsIdentify opportunities to automate manual processes, improve data quality, optimize workflows, and increase workforce and asset utilizationSupport vendor evaluations, RFPs, product demonstrations, fit-gap analysis, and technology selectionPartner with project managers, architects, developers, vendors, and operational leaders throughout the full project lifecycleSupport both Agile and Waterfall environments while helping establish consistent Business Analysis practices and documentation standardsMentor other analysts, contractors, and business stakeholders on effective Business Analysis methodologiesTHE BACKGROUND THAT FITS5+ years of Business Analyst experience supporting complex technology or enterprise application initiativesStrong experience working between operational business teams and IT, with the ability to understand how work actually gets performed and translate that into technology requirementsExperience supporting enterprise platforms such as ERP, EAM, HCM, CRM, fleet management, field service management, workforce management, or similar systemsStrong process-mapping and requirements documentation experience, including current-state/future-state workflows, user stories, use cases, acceptance criteria, test cases, and RTMsExperience leading workshops and discovery sessions with stakeholders ranging from frontline operational teams through senior leadershipBackground supporting large-scale transformation, system implementation, integration, or process improvement initiativesExperience within utilities, energy, construction, engineering, telecommunications, infrastructure services, or another field-service-intensive environment is highly preferredExposure to operational areas such as scheduling, dispatching, workforce or crew management, field execution, fleet, asset management, safety, or project delivery is especially valuableFamiliarity with enterprise cloud platforms and integration environments such as Oracle Fusion, Oracle Integration Cloud, or comparable technologies is a plusExperience with Power BI, Oracle Analytics Cloud, JIRA, Confluence, Azure DevOps, Visio, or similar tools is beneficialCBAP, PMI-PBA, PMP, Agile, Oracle, or Microsoft certifications are valued but not requiredReference: 70280