Customer Service Assistant

Charlotte, North Carolina, United States About the job Customer Service Assistant Position Overview: The Customer Service Assistant supports the daily operations of the company by providing excellent service to customers, handling inquiries, and ensuring a smooth and positive experience for all clients. This role requires strong communication skills, attention to detail, and a proactive attitude toward problem-solving. Key Responsibilities: Provide accurate information about products, services, and company policies. Process orders, returns, and exchanges efficiently. Handle customer concerns or complaints professionally and elevate issues when necessary. Maintain organized records of customer interactions and transactions. Support team operations and assist other departments when needed. Contribute to maintaining a welcoming and professional environment. Qualifications: High school diploma or equivalent (associates degree preferred). Strong interpersonal and communication skills. Ability to multitask and manage time effectively. Basic computer skills and familiarity with common office software. Positive attitude and a strong sense of responsibility. Fast-paced and customer-focused setting. #J-18808-Ljbffr Harvest Events