Platform Engineering Manager

Platform Engineering Manager, Private Hosting Services

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we're committed to fostering a strong sense of belonging in a respectful workplace.

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You'll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

You bring unique goals and interests to your job and your life. Whether you're raising a family, you're passionate about where you volunteer, or you want to explore different career paths, we'll give you the resources that can set you up for success.

• Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
• Access on-demand professional development resources that allow you to hone existing skills and learn new ones

As a Platform Engineering Manager, you will lead and evolve Capital Group's Private Hosting Services platform as a first-class product, delivering secure, scalable, and resilient infrastructure capabilities across compute, storage, backup and recovery, virtualization, and operating systems. In close partnership with Product Management and senior technology leaders, you will define the strategy, roadmap, and adoption of a centralized hosting platform that enables self-service provisioning, standardized configurations, and engineered "golden paths" for common workload patterns. You will ensure the platform empowers teams to provision, deploy, and operate workloads safely and efficiently, while embedding security, compliance, and reliability directly into its core capabilities.

Acting as a key connector across platform engineering, infrastructure operations, architecture, security, and application teams, you will ensure hosting services are intuitive, scalable, and aligned with enterprise standards. You will also lead the transformation of traditional infrastructure into a fully automated, API-driven, Infrastructure-as-Code-based service that reduces friction and eliminates manual processes. In parallel, you will build and grow a high-performing engineering team, fostering a culture of technical excellence, accountability, automation-first thinking, and continuous improvement—while balancing strategic direction with hands-on engagement to meet both current and future business needs.

You have a bachelor's degree in computer science, engineering, or a related technical field (or equivalent experience)

• You bring experience leading enterprise infrastructure and platform engineering teams, with a strong background in delivering private cloud and hosting platforms that support mission-critical workloads.
• You have successfully led teams responsible for compute, virtualization, storage, and data protection services, and I understand how to unify these capabilities into a cohesive, self-service platform that simplifies consumption and improves reliability.
• You have driven the adoption of AI-enabled and automation-first capabilities to reduce operating costs, decrease reliance on third-party providers, and simplify and scale repeatable operational processes.
• You excel at defining and implementing golden paths, service catalogs, and standardized patterns that reduce cognitive load for engineering teams while maintaining flexibility for innovation. I am comfortable operating in on-prem and cloud-adjacent environments and driving the adoption of modern engineering practices across legacy infrastructure.
• You're a strong collaborator who can build alignment across Security, Architecture, SRE, Infrastructure Operations, and Application Engineering, ensuring that platform capabilities meet both technical and regulatory requirements. I understand how to embed security, compliance, and governance controls directly into platform design without slowing delivery.
• You're a leader who can engage at both strategic and technical levels—guiding architecture decisions, coaching senior engineers, and driving execution. I am experienced in managing distributed teams, developing talent, and creating an environment where engineers can do their best work.
• You're outcome-driven and use metrics and data to continuously improve platform performance, focusing on availability, reliability, efficiency, and developer experience. I bring a mindset of simplification, automation, and modernization, with a passion for transforming infrastructure into scalable, product-oriented platforms.

Skills and experience:

• 10+ years of experience in infrastructure, platform engineering, or related disciplines
• 5+ years of proven leadership building, scaling, and developing high-performing engineering teams, including senior and lead engineers; track record of driving accountability, engagement, and career growth
• Demonstrated ability to lead through leaders, setting vision, aligning priorities, and executing at scale across complex, distributed environments
• Experience architecting and integrating enterprise-grade platform capabilities (compute, storage, virtualization, backup/recovery) into a cohesive, resilient hosting platform
• Deep experience within the Private Hosting ecosystem, including tools from VMware, NetApp, Cohesity, Windows, and Linux
• Strong command of DevOps, SRE, and platform engineering principles, with a focus on operational excellence and service reliability
• Proven cross-functional leadership, effectively partnering with architecture, cybersecurity, risk/compliance, and infrastructure operations to deliver secure and scalable solutions
• Executive-level communication and influence, with the ability to align senior stakeholders, drive decision-making, and navigate complex organizational dynamics
• Experience owning and operating mission-critical, high-availability (24x7) platforms, with clear accountability for SLAs, incident response, and service health
• Data-driven leadership approach, leveraging metrics (availability, reliability, performance, efficiency) to inform decisions and continuously improve outcomes
• Strong track record of driving continuous improvement, operational maturity, and cost optimization, with a FinOps-aware mindset and focus on long-term sustainability

You've reviewed this job posting and you're ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn't what you're looking for, check out our other opportunities and join our talent community.

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That's why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people's lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day.

Charlotte Base Salary Range: $153,842-$246,147

You can learn more about our compensation and benefits here.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.