Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2020 and currently lead a team of five. My State Farm career actually began while I was still in college, when I took a part-time internship with a local agent during my senior year. That opportunity turned into a sales position and eventually led me to agency ownership. I also played college basketball, so competition, teamwork, and striving to improve have always been a big part of who I am.

Our agency is very connected to the local community. We work closely with area schools and participate in and sponsor a variety of community events throughout the year, including local art fairs. We enjoy getting out of the office, meeting people, and being part of the community we serve.

For our team, we offer paid time off, licensing reimbursement, a hiring bonus, and a strong commitment to work-life balance. Team members also have the opportunity to qualify for a fully paid team trip - one of the ways we recognize and reward great performance.

Our culture is best described as work hard, play hard. We’re competitive, people-oriented, and enjoy being part of a winning team. I’m looking for someone who is outgoing, honest, trustworthy, and genuinely enjoys helping people. The right person can take direction and run with it, enjoys recognition for a job well done, and wants to be actively involved in the community. If you’re competitive, driven, and want to work alongside people who enjoy succeeding together, we’d love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Miles Finch - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.