Assistant Operations Manager

Job Description Is this you? You are a natural leader with prior experience supervising an hourly team operating in both a warehouse and field environment You are comfortable successfully overseeing projects to completion in an urban setting You are intrigued at impacting the urban environment through active and affordable first‑and‑last‑mile transportation and logistics solutions Motivate is seeking a qualified Assistant Operations Manager to oversee assembly, maintenance, and repair for the network of docking stations for New York’s bikeshare system. We are looking for a person to supervise our overnight operations, with a starting work schedule of Sunday – Thursday. Please note that schedules may be subject to change based on business need. About the Role Improve the usability of the system via daily oversight of station assembly, repair, and maintenance activities, report on system status and performance Lead teams and individuals to success through the entire employee life cycle for an hourly, union workforce; monitoring employee performance and ensuring engagement Monitor daily operational metrics to support the department meeting all SLA (Service Level Agreement) metrics and KPIs (Key Performance Indicators) Oversee large projects both in warehouse and in the field Work in partnership with other operational and support departments to ensure timely and productive workflows for continuous operational improvement Follow safe work practices and create and maintain a working environment About You You bring prior experience supervising an hourly team operating in both a warehouse and field environment You are a natural leader with the ability to supervise a team to ensure the productivity and engagement of each team member You have strong organizational skills and the ability to successfully lead projects You are mechanically inclined and curious about new technologies, tools, and processes You are technology‑proficient in MS Office, apps, email, and can quickly learn different software/applications You are comfortable working outdoors, year‑round in all weather conditions, in an urban setting You can lift to 75 pounds, and stand, stoop, bend, kneel, and sit for extended periods You have a valid Driver’s License and acceptable Motor Vehicle Record Benefits Comprehensive medical, dental, and vision plans Life, accidental death, long‑term and short‑term disability insurance options Paid time off and sick time Paid parental leave 401k retirement plan with company match Bike share membership Opportunities for growth Motivate LLC is an Equal Opportunity Employer. Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, creed, religion, sex, gender, national origin, ancestry, age, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, or any other legally protected status under applicable law. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law, as well as individuals who need an accommodation becauseof pregnancy or their sincerely held religious beliefs. If you require assistance or reasonable accommodation during any aspect of the application process or performance of your job, please contact the People Team or the hiring manager. #J-18808-Ljbffr