Hospitality Director

Chick-fil-A Urgent Opportunity: Immediate Opening for a Highly Skilled Hospitality Director Are you passionate about leading a dynamic team in a fun, loving environment where your efforts truly make a difference? Do you thrive in a role that values integrity, innovation, and servant leadership? If yes, then this exciting Hospitality Director position at Chick-fil-A is perfect for you! Working at Chick-fil-A® means more than just a job – it’s a chance to grow your leadership skills while contributing to a positive, people‑focused workplace. Join us to enjoy excellent benefits, including paid time off, health insurance, 401k matching, and employee discounts, all while developing professionally in a supportive environment. Key Responsibilities Collaborate with the Executive Team and Operator to build and maintain our Hospitality Promise Lead and coach Front of Home (FOH) Shift Supervisors and team members Partner with Training Director to implement training and new product rollouts Set and visually share team goals, celebrating wins regularly Monitor FOH labor, staffing, and daily hospitality quality standards Oversee hospitality equipment, facilities, and cash flow management Lead hospitality project teams and hold regular 1-on-1 meetings with supervisors Respond to customer feedback and maintain excellent communication within the team Own cash management system Required Skills & Attributes Character: Operate with integrity, honor, and respect Chemistry: Align with Chick-fil-A’s vision and core values Competency: Proficient in all hospitality roles with strong leadership ability Innovation & Strategic Thinking: Ability to innovate and think strategically Results Oriented: Proven success in driving and achieving goals Communication: Effective communicator who shares ideas and feedback positively Serve Safe Certified: Knowledge of food safety procedures Servant Leadership: Commitment to leading by serving others Benefits & Work Schedule Full-time position with flexible shifts including day, night, weekends, holidays, and overtime Comprehensive benefits: paid time off, health, dental, vision, and life insurance 401k matching and bonus pay opportunities Paid training and employee discounts to enhance your Chick-fil-A experience On-site work in a vibrant, team-oriented atmosphere Location: Colonial Heights Ready to join a motivated, enthusiastic team and take your hospitality leadership to the next level? Apply now to become a valued member of the Chick-fil-A family! Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. #J-18808-Ljbffr Workstream