1st & 2nd Level Support (m/w/d)
Nexgate IT GmbH
Wir bieten dir langfristige Perspektiven und maßgeschneiderte Projekte, die genau zu Ihren Starken passen. Unser Anspruch ist es, Ihnen immer nahtlos spannende Folgeprojekte bereitzustellen. Gemeinsam gestalten wir Ihre erfolgreiche Zukunft! Aufgaben Annahme, Analyse und Bearbeitung von IT-Störungen und Serviceanfragen im 1st 2nd Level Support Fehleranalyse und -behebung bei Hard- und Softwareproblemen Betreuung von Windows-Clients, Microsoft-365-Umgebungen und gängigen Unternehmensanwendungen Benutzer- und Berechtigungsverwaltung sowie Unterstützung bei Account- und Zugriffsproblemen Installation, Konfiguration und Betreuung von Arbeitsplatzsystemen und Peripheriegeräten Dokumentation und Bearbeitung von Tickets sowie Eskalation komplexerer Störungen Unterstützung bei Rollouts, Migrationen und allgemeinen IT-Betriebsaufgaben Remote- und gegebenenfalls Vor-Ort-Support je nach Projektanforderung Qualifikation Must-Have-Qualifikationen: Abgeschlossene Ausbildung im IT-Bereich oder vergleichbare praktische Erfahrung Berufserfahrung im 1st und/oder 2nd Level IT Support Gute Kenntnisse in Windows-Client-Umgebungen und Microsoft 365 Erfahrung mit Active Directory bzw. Entra ID sowie Benutzer- und Berechtigungsverwaltung Erfahrung im Umgang mit Ticketsystemen und strukturierter Fehleranalyse Grundkenntnisse in Netzwerkthemen wie TCP/IP, LAN, WLAN, DNS und DHCP Selbstständige und lösungsorientierte Arbeitsweise Ausgeprägte Service- und Kommunikationsorientierung Nice-to-Have: Erfahrung mit Intune, SCCM oder vergleichbaren Endpoint-Management-Lösungen Erfahrung mit ITIL-Prozessen Kenntnisse in VPN, Citrix, Remote Desktop oder vergleichbaren Remote-Support-Lösungen Erfahrung mit Hardware-Rollouts und Migrationen Erforderliche Sprachkenntnisse Deutsch - Muttersprache Englisch - Erfahren (C1 oder höher) Benefits Attraktive und langfristige Projektperspektive Flexible Remote-Arbeit je nach Projektanforderung Direkte und transparente Kommunikation mit Nexgate Schnelle Abstimmungs- und Entscheidungswege Spannende Projekte bei namhaften Kunden Möglichkeit auf Folgeprojekte und langfristige Zusammenarbeit Faire und marktgerechte Vergütung #J-18808-Ljbffr Nexgate IT GmbH
- ...in ganz Deutschland suchen wir erfahrene freiberufliche IT-Supporter und IT-Techniker (m/w/d) für unterschiedliche Einsätze in den... ...und IT-Infrastruktur. Die Projekte reichen von klassischen 1st- und 2nd-Level-Support-Tätigkeiten über Service Desk und Helpdesk bis hin zu...SuggestedFreelanceRemote workFlexible hours
$43.38k
...environment for individuals at the Selinsgrove Center. You will support daily routines, encourage personal growth, and build... ...Full-time employment, 40 hours per week Work hours are 1st shift (6:00 AM to 2:30 PM) and 2nd shift (2:00 PM to 10:30 PM), with a 30-minute lunch....SuggestedFull timeTraineeshipSecond jobWork at officeRemote workDay shiftAfternoon shift- Deine Aufgaben Worum es geht Der 1st Level nimmt die Tickets an und sortiert vor. Ab da bist du dran. Webstack-Fehler eingrenzen, Mailprobleme... ...Logs, Tests und klarer Abgrenzung an Spezialisten übergeben Support weiterentwickeln: Wiederkehrende Fehlerbilder in Runbooks und...SuggestedRemote workHome office
- Die Hochschule für Technik und Wirtschaft des Saarlandes (htw saar) sucht für das Hochschul-IT-Zentrum (HIZ) zum nächstmöglichen Zeitpunkt eine*n IT-Service-Mitarbeiter*in (m/w/d) in Vollzeit. Sie arbeiten in Saarbrücken an der Administration und Betreuung der IT-Infrastruktur...Suggested
$68k - $70k
...Pret in America. The Role The IT Systems Support Engineer is part of Pret’s IT team, providing outstanding 2nd line technical support across the US shop estate... ...and ensure colleagues and shops receive a high level of service. This role acts as a key technical point...SuggestedRemote workFlexible hoursWeekend workAfternoon shiftPret A Manger
New York, NY3 days ago$310k - $390k
...negotiating plans, financing arrangements, asset sales, restructuring support agreements and liability management transactions. You have... ...with clear and consistent expectations at every experience level. MoFo Navigate , our mentoring and sponsorship programs, takes...Flexible hours$28 - $30 per hour
Base pay range $28.00/hr - $30.00/hr The rate is $28.00 to $30.00 per hour Seeking a proactive and customer-oriented Level 1/2 IT Support Specialist to join our growing IT team. In this role, you will provide essential support to internal users, troubleshoot technical...Hourly payContract workWork at officeRemote work$20 per hour
...and Vancouver, Canada. The Service Support Specialist is responsible for... ...incidents that cannot be resolved at 1st line to the appropriate 2nd line, or 3rd line support function via... ...Improving and developing subordinates work levels through re-training and development workshops...Hourly payWorldwideShift workEvolution
Atlantic City, NJ2 days ago- ...experience as a Service Desk Analyst or Technical Support (1-2+ years) onsite support experience and experience supporting c-level/executives Proven expertise with positive... ...a week. This role will primarily focus on 1st and 2nd level support. Each field office has their...Hourly payLocal areaRemote work
$170k - $210k
...interventions, including working sessions, workshops, offsites, and more.As a Strategy Execution Consultant at the Director or Senior Director level, you’ll work directly with leaders from the world’s leading and largest corporations. You’ll learn how their strategies and...Work experience placementWork at officeBTS Group
New York, NY4 days ago- ...than 35 countries worldwide. Job Title: Customer Support Agent L1 Location: Belgrade, Serbia Working time: 1st, 2nd and 3 shift Задачи: The position provides technical... ...incidents while ensuring contractual service levels are maintained. Provide remote support to NCR clients...Remote workWorldwideFlexible hoursRotating shiftWeekend workDay shiftAfternoon shift
$28 - $30 per hour
A dynamic IT solutions provider is seeking a proactive Level 1/2 IT Support Specialist in New York. You will provide essential support to internal users and troubleshoot various technical issues. Ideal candidates should be experienced in IT support, possess strong customer...Contract work- The Help Desk Analyst will provide Level 1 support to clients. This position will provide customer-friendly assistance to clients experiencing... ...status monitoring tools. We provide 24/7 support and offer 1st, 2nd and 3rd shift schedules with the opportunity for advancement....Night shiftDay shiftAfternoon shift
- ...Business Support Center Rep/HR Service Center Representative Schedule: Shift... ...available to work December 31st & January 1st. Also required to work Saturday , January 2nd, Sunday , January 3rd, Saturday ,... ..., etc.), providing a high level of customer service to Client employees...Remote workMonday to FridayShift workWeekend work
Jobility Talent Solutions
New York, NY2 days ago - ...organization. We are looking for Call Center Representatives to support our "Get Out the Vote" initiative. In this role, you will make outbound... ...and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint....Full timeContract workTemporary workWork experience placementCasual workWork at officeLocal areaRemote workWork from homeShift work
Mci-54101bb8
New York, NY5 days ago - Sidley Austin LLP seeks a User Support Analyst to deliver Level II technical support across hardware, software, and related technology in a high-performance environment. You will troubleshoot, image, configure, and maintain devices, assist with moves, and support enterprise...Remote work
- About the job Remote IT Support Technician (Level 1-2) - Google Workspace Job Summary: We are seeking a skilled, reliable, and proactive Remote IT Support Technician (Level 1-2) specializing in Google Workspace to provide technical support and assist with the administration...Remote jobFull timeSecond jobWork at office
$15 - $18 per hour
...a tech-savvy individual looking to start a career in technical support without the need for a degree or prior experience? NoGigiddy is... ...to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users, providing...Remote jobHourly payWork from homeFlexible hours- City College of New York is seeking an experienced IT Helpdesk Desktop Support Technician for Level 2 support in the Office of Information Technology. You will provide advanced technical support, resolve complex issues, and serve as an escalation point for Level 1 staff...Work at office
- Tripoint Solutions LLC is seeking an entry-level SAP Support Specialist to join our IT support team remotely in the United States. The role provides first-line assistance to end users of SAP and related enterprise applications, ensuring timely issue resolution and exceptional...Remote jobWork at office
- Globe Life AO is seeking a reliable, customer-focused Remote Workflow Support Representative for an entry-level role starting ASAP. This fully remote position offers hands-on experience supporting clients and business processes within a supportive, flexible team. You will...Remote jobImmediate startFlexible hours
$15 - $18 per hour
...Description Are you looking to kickstart your career in customer support without the need for a degree or prior experience? Look no... ...individuals to join our team as Chat Support Agents. In this entry-level role, you will be the first point of contact for our users, providing...Remote jobHourly payInternshipWork from homeFlexible hours- Remote Benefits Support Representative | Entry Level | Training Provided We are looking for motivated individuals to join our remote team. This opportunity is suitable for fresh graduates and candidates who want to develop their communication and client service skills...Remote jobWork from homeFlexible hours
$80k
...your first three months. Thrive together: Grow alongside a supportive team of seasoned leaders and peers who actively champion your development... ...experience (internships, co-ops, academic projects, or entry-level roles) in one or more of the following areas is highly valued:...Full timeInternshipH1bWork at officeLocal areaFlexible hours3 days per weekVeeva
New York, NY1 day ago- ...TransPerfect Legal (TL) is the industry leader in multilingual legal support services. Since 1992, we have been providing a comprehensive... ...developing new business relationships and serving as the first level of support to existing clients. Your experience includes: ~...InternshipLocal area
- Join MaziCTools as a Customer Service Representative - Entry Level for remote work, crafting engaging emails, researching destinations... ...cost-conscious choices. Comprehensive training and flexible hours support your growth, no prior experience required. #J-18808-Ljbffr...Remote jobFlexible hours
- MAJOR RESPONSIBILITIES AND DUTIES Help Desk and User Support Answer inbound telephone and email desktop and systems support requests.... ...appropriate IT personnel or IT management as necessary. Handle first-level request without assistance, maintain a high first-level...Work experience placementWork at officeRemote work
$30.99 per hour
GENERAL DUTIES IT Assistants perform entry-level professional work in technology-related disciplines. While areas of specialization vary... ...such as development/programming, communications, technical support, or similar based on the needs of the Information Technology area...Hourly payFull timeContract workPart timeWork experience placementWork at officeRelocation- Jobologi, Inc. is seeking an Entry Level Marketing Data Analyst to join our marketing team in Pennsylvania. In this role, you will support the execution and optimization of marketing data and insights to drive smarter business decisions. The ideal candidate should have...
$80k - $100k
...System Administrator Level 2 (MSP / Hybrid WFH)) Location: New York City Work Model: Hybrid with 1 WFH day/week Salary: $80,000... ...Managed Services Provider hiring a System Administrator Level 2 to support a diverse NYC client base. This is a Tier 2 / Tier 2.5...Full timeWork at officeRemote workWork from home1 day per weekBowman Williams
New York, NY5 days ago
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