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Chief Customer Experience & Digital Transformation

Socket.dev

Haypp Group is expanding its U.S. operations and seeking a Head of Customer Service to build a scalable, customer‑centric service organization in Arlington, VA. You will lead strategy, governance, and a transformative path across AI, automation, and omnichannel initiatives. The role requires 10+ years in leadership within customer operations, a strong track record in high‑volume environments, and a passion for data‑driven improvement. #J-18808-Ljbffr Socket.dev

Vacancy posted 4 days ago
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