Vice President, Client Partner

Agency:

Critical Mass

Job Function:

Account Management and Growth

Job Subfunction:

Account Management

Job Description:

Role

As a Vice President Client Partner youll drive client success. Providing overall direction and leadership to the Client Services team can be difficult but your tact and good judgement when interacting with others allows you to tackle the challenge. You have the curiosity of a senior level strategist and know what it takes to manage and grow Critical Masss visibility and presence in client relationships. Seasoned leadership skills help you develop a strong team with high energy morale and dedication. And working with and managing multidisciplinary teams across offices doesnt make you sweat. Most importantly you are a polished professional with a structured approach to business and client services that reflects the culture and capabilities of the agency.

You will

• Direct all aspects of your Clients business.
• Proactively identify and cultivate organic growth opportunities within existing client relationships.
• Own and drive revenue targets ensuring consistent growth across your line of business.
• Operate with an entrepreneurial mindset leading your team and clients toward innovation and business impact.
• Inspire and empower both direct and extended teams through clear vision mentorship and leadership.
• Champion excellence by ensuring all output meets Critical Masss high standards of quality and creativity.
• Stay ahead of the curve by continuously exploring emerging trends in digital AI and other emerging innovation.
• Lead your team by understanding capabilities managing performance and setting a strong example.
• Strengthen client relationships by delivering on business objectives and client targets.
• Contribute to agency growth through knowledge sharing best practices and succession planning.
• Balance client priorities with agency goals.
• Uphold Critical Masss values and standards and foster the collaboration and initiative that bring them to life across your team.
• Partner with the Executive Team to set financial and operational goals and oversee strategic planning fiscal management and day-to-day operations.
• Drive account growth by expanding the client base and representing the agency externally.

You have

• 12 years of Client Services experience in marketing advertising or consulting disciplines.
• Strong oral and written communication and presentation skills.
• Demonstrated understanding of planning and building digital experiences eCommerce technology analytics content management high level understanding of Adobe Experience Manager and digital marketing
• Proven ability to manage complex teams and client relations.
• Strong leadership skill to motivate your team.
• Outstanding attention to detail.
• Ability to react quickly assess and implement solutions.

$190000 - $250000

Omnicoms policy requires employees to work in the office for a minimum of three days a week unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time and many of our agencies as well as Omnicoms corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed and were focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join uswe look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race religion color ethnic origin gender gender identity age marital status veteran status sexual orientation disability or any other basis prohibited by applicable federal state or local law. EOE/AA/M/D/V/F.

Required Experience:

Exec