Administrative Specialist II (Greenville)

Are you passionate about making a real difference in people’s lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Specialist II who is motivated to help individuals and families navigate life’s challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply. This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) – Office of Mental Health, Greater Greenville Mental Health Center, 124 Mallard St, Greenville, SC 29601. Under general supervision, performs a wide variety of administrative duties for the Center. Exercises judgment and professionalism in dealings with clients. Responsibilities for the Administrative Specialist II: Serve as the primary backup to the switchboard operator to include switchboard coverage for lunch, breaks, and additional support as volume dictates. Update VOIP phone log for Center. Cover the AOS and CAF reception areas as needed, including performing cashier duties and collecting fees paid as part of coverage. Review incoming mail for routing, response, filing, or action; deliver mail, organize and maintain returned‑mail database; update patient records for returned mail. Maintain electronic postage meter, order postage supplies, and reload postage funds as needed. Update patient data sheets daily. Review patient data in the EHR, update the file as needed, and communicate daily updates to the front‑office team. Retrieve daily report data from Intouch Communications for Greenville Clinic; reschedule or cancel appointments accordingly. Send letters to patients about updating their voter registration. Qualifications: A high school diploma (related clerical experience may be substituted). Two (2) years of clerical experience, or an associate degree in secretarial science or a related field; or three (3) years of clerical experience. Bilingual abilities in English and Spanish (or another language) are a plus. Post‑Hire Requirements: Have general knowledge of office practices/procedures. Have the ability to collect, compile, and assemble information in a clear, concise manner. Have the ability to communicate effectively with the public. Be able to pass CPR and Managing Agitation in the Psychiatric Setting (MAPS) Certification. Benefits: Health, dental, vision, long‑term disability, and life insurance for employees, spouses, and children. 15 days annual (vacation) leave per year. 15 days sick leave per year. 13 paid holidays. Paid Parental Leave. S.C. Deferred Compensation Program. Retirement benefit choices: State Retirement Plan, State Optional Retirement Program. The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions such as lactation), national origin, age (40 or older), disability, or genetic information. #J-18808-Ljbffr