Automotive Service Advisor

Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Benefits/Perks

Careers Advancement Opportunities

Flexible Scheduling

Competitive Compensation

Job Summary

We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

Act as liaison between customer and service department

Help manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability

Ensure repairs and maintenance tasks are completed in a timely manner

Mentor employees on best practices for improving sales and customer service techniques

Oversee day-to-day operations of the service department

Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

High school diploma or GED required bachelor’s degree preferred

Valid state-issued driver’s license and clean driving record are required

At least two years of experience as an automotive service writer or service advisor is required.

Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required