Part-Time Real Estate Inside Sales Agent / Appointment Setter

Job Description

About the Opportunity \n

Brandon M. Scott, Local Realtor®, is seeking a confident, consistent, and results-oriented Part-Time Real Estate Inside Sales Agent (ISA) / Appointment Setter to support a growing real estate business serving buyers, sellers, homeowners, and prospective clients throughout the Washington, DC metropolitan region.

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This is not a general virtual assistant or administrative position .

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The primary responsibility of this role is to make outbound calls, have meaningful conversations with prospective clients, identify real estate needs and motivation, conduct consistent follow-up, and schedule qualified appointments for Brandon M. Scott.

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The ideal candidate enjoys talking with people, is comfortable making a high volume of outbound calls, understands how to handle objections without being overly aggressive, and is motivated by measurable sales results.

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Previous experience in real estate is helpful but not required. Strong preference will be given to candidates with experience in outbound sales, appointment setting, call centers, mortgage lending, real estate, insurance, home services, telecommunications, or other phone-based sales environments.

Primary Objective \n

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The goal of this position is simple:

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Turn existing leads and prospecting opportunities into qualified buyer and seller appointments.

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The ISA will be responsible for working leads from multiple sources, including:

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• Existing contacts and leads within the business CRM
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• Past clients and sphere-of-influence contacts
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• Older or inactive leads requiring re-engagement
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• Expired real estate listings
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• Canceled and withdrawn listings
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• For Sale By Owner opportunities
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• Geographic prospecting lists
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• Other homeowner and buyer lead sources provided by the business
  
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Key Responsibilities \n

The Inside Sales Agent will:

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• Make consistent outbound calls during designated prospecting periods.
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• Engage homeowners, prospective sellers, prospective buyers, past clients, and existing leads in professional conversations.
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• Determine the prospect's real estate needs, motivation, timing, and readiness.
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• Identify prospective sellers who are considering selling now or in the future.
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• Identify prospective buyers who are considering purchasing a home.
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• Re-engage older leads already contained within the CRM.
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• Follow up consistently with prospects who are not yet ready for an appointment.
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• Schedule qualified buyer and seller consultations directly onto Brandon's calendar.
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• Confirm appointments and help reduce appointment cancellations and no-shows.
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• Accurately document every meaningful conversation and disposition within the CRM.
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• Create appropriate follow-up tasks for future contact.
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• Maintain clean, accurate prospect records.
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• Immediately honor and properly document all Do Not Call or opt-out requests.
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• Participate in periodic coaching, script practice, call review, and performance meetings.
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• Provide a concise end-of-day or end-of-shift activity report.
  
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What This Position Is NOT \n

This role is not primarily responsible for:

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• Social media management
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• Graphic design
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• Transaction coordination
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• Property marketing
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• Administrative assistance
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• Listing management
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• General research
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• Email management
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The primary responsibility is prospecting, conversations, follow-up, qualification, and appointment setting.

Systems and Lead Sources \n

Experience with the following is helpful, although training can be provided:

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• Keller Williams Command or another real estate CRM
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• Landvoice
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• Real estate lead-management systems
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• Dialing or phone-based prospecting systems
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• Google Calendar
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• Google Workspace
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• Basic spreadsheet reporting
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Candidates must be comfortable learning new technology and documenting their work consistently.

Ideal Candidate \n

The strongest candidate will:

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• Have previous outbound calling, inside sales, telemarketing, appointment-setting, call-center, mortgage, insurance, or real estate experience.
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• Be comfortable initiating conversations with people who are not expecting the call.
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• Have an engaging and professional speaking voice.
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• Communicate clearly and naturally in English.
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• Know how to ask questions and listen rather than simply reading a script.
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• Be comfortable handling rejection and objections.
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• Demonstrate persistence without becoming aggressive.
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• Be highly organized with follow-up.
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• Be dependable and consistently available during scheduled working hours.
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• Be comfortable being measured by activity and results.
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• Take coaching well.
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• Have reliable high-speed internet and a quiet professional calling environment.
  
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Preferred Backgrounds \n

Candidates with experience in any of the following are strongly encouraged to apply:

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• Real Estate ISA
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• Real Estate Appointment Setter
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• Inside Sales Representative
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• Sales Development Representative
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• Business Development Representative
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• Mortgage Call Center
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• Mortgage Loan Origination Support
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• Insurance Sales
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• Home Improvement Sales
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• Telecommunications Sales
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• Customer Retention
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• Collections or Loss Mitigation involving high-volume consumer conversations
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• Outbound Call Center
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• Telemarketing
  
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Work Schedule \n

Approximately 20 hours per week .

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The anticipated schedule will generally be Monday through Thursday, with the possibility of optional weekend prospecting.

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Specific calling blocks may include late morning and late-afternoon/early-evening Eastern Time periods when prospective clients are more likely to be available.

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Candidates must be available to work consistently within agreed-upon Eastern Time calling windows .

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This is a remote position.

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U.S.-based candidates are strongly preferred.

Compensation \n

Compensation will be based on experience, employment structure, location, and applicable wage requirements.

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The compensation structure may include:

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• Hourly base compensation
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• Performance incentives tied to qualified appointments and/or held appointments
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The final compensation arrangement will be discussed with selected candidates.

What Counts as Success \n

Success is not measured simply by the number of calls made.

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The successful ISA will consistently move prospects through the following process:

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Calls → Contacts → Conversations → Qualified Opportunities → Appointments → Held Appointments

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The quality of the appointment is as important as the number of appointments scheduled.

Definition of a Qualified Appointment \n

A qualified appointment should involve a prospective client who:

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• Has a legitimate real estate need or opportunity;
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• Has expressed interest in buying, selling, or discussing their real estate options;
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• Has provided enough information to understand their general motivation and timeline; and
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• Has agreed to speak directly with Brandon M. Scott regarding next steps.
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Appointments should not be scheduled simply to meet a quota.

Application Requirements \n

To be considered, please submit:

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1. A brief description of your outbound calling, sales, or appointment-setting experience.
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2. The types of leads or consumers you have called previously.
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3. Your normal availability in Eastern Time.
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4. Your experience with CRMs or lead-management platforms.
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5. Your typical outbound calling volume, if applicable.
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6. A brief 60–90 second voice or video introduction answering:
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7. “Tell me about your experience making outbound calls and why you believe you would be successful starting conversations with homeowners who may be considering buying or selling real estate.”
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Candidates selected for the next stage will participate in a short role-play exercise involving a prospective homeowner.

About Brandon M. Scott \n

Brandon M. Scott is a Local Realtor® serving buyers, sellers, homeowners, and investors throughout Washington, DC, Maryland, and Northern Virginia.

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The business emphasizes education, relationship building, consistent follow-up, market knowledge, and helping clients make informed housing decisions.

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This role is an opportunity to become an important part of a growing real estate sales operation by helping identify and develop relationships that can ultimately become clients.

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