AI Customer Success Strategy & Operations Lead
cursor
cursor is hiring a Customer Success Strategy & Operations Manager to build the operating system for a fast-growing ADM function. You will partner with RevOps, GTM and Finance to implement data-driven processes, models and playbooks that drive adoption, retention and growth. You will design metrics, capacity models and segmentation strategies, and create dashboards that surface KPIs at all levels. A globally mindful approach and strong cross-functional collaboration are essential as the org #J-18808-Ljbffr cursor
$230k - $260k
...is the collaborative AI workspace where teams... ...Notinos (our employees) are customer zero in bringing this... ...About the Role:The CX Strategy & Ops Lead is responsible for... ...Identify and implement operating frameworks to streamline... ...customer support and success strategy and...SuggestedLocal area- ...The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Lambda Cloud delivers critical GPU compute... ...IC role reports to the Head of Cloud Strategy and shapes the operating cadence and profitability. You’ll own forecasting...Suggested
- DocuSign is seeking a Growth Strategy & Operations Manager to lead portfolio orchestration for their AI-first GTM experimentation engine. You''ll align Prospecting Science experiments with pipeline impact, resources, and enterprise narratives, reporting to the Director...Suggested
- OpenAI seeks a Sales Strategy & Operations Lead to build the GTM operating system for ChatGPT Ads. You will work across sales strategy, segmentation, forecasting, and commercial execution to scale the Ads business with clarity, speed, and control. This role blends strategy...Suggested
- Affinity is seeking a Customer Success Operations Manager to scale our CS organization within the Revenue Operations team, driving the roadmap for CS strategy and processes. You’ll work cross-functionally with CS leadership, RevOps, Product, and Finance to align capacity...Suggested
- DoorDash seeks an Associate Manager, Strategy & Operations for its AI Research Lab in San Francisco. You will translate frontier AI advances into shipped products and scalable infrastructure, working across research, product, and operations to move from discovery to deployment...
- Provider Growth & AI Agent Operations Lead Remote Company Overview Mission: Make... ...Focus: Own the provider customer lifecycle funnel from first... ...execution, high‑touch customer success, and enabled product‑led... ...customer in product and business strategy discussions. Identify and...Work at officeRemote workFlexible hours
$172.5k - $260.1k
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets... ...your career at the company leading workforce transformation in... ...and enterprise technology strategy. The Digital Success and Operations Senior Lead owns the end-...Contract work- Google in San Francisco seeks an experienced strategy leader to craft marketing strategy for priority AI products and lead a small Strategy & Operations team embedded within the AI & Gemini App Marketing group. You will partner with Finance, Product, and HR, drive annual...
$230k - $260k
...is the collaborative AI workspace where teams... ...About The Role The CX Strategy & Ops Lead is responsible for designing... ...and executing the customer support strategy to ensure... ...and implement operating frameworks to streamline... ...customer support and success strategy and operations...Local area- ...help businesses reach customers in useful, trusted,... ...ways. The Ads Strategy, Planning, and Operations team is responsible... ...Partnerships, and Customer Success. About the role... ...Strategy & Operations Lead to help build the... .... Help establish AI-native workflows that...Full time
- Airwallex Pty Ltd. is seeking a Senior Manager, Risk Operation Strategy in San Francisco, CA. In this hybrid role, you'll lead cross-functional projects aimed at enhancing our global risk management approach using advanced data analytics. Candidates should have 5+ years...
- ...San Francisco is looking for a strategic operator to join our Customer organization, focusing on building the operational backbone for customer success and support. The role demands an expert... ...to design scalable models and leverage AI-driven workflows. With 5+ years in...
- DoorDash is seeking an Associate Manager, Strategy & Operations in the AI Research Lab to translate frontier AI advances into shipped products and... ...define bets, own go-to-market strategies, and build metrics that localize success across geographies. #J-18808-Ljbffr DoorDash
- Artificial Analysis is seeking a Strategic Projects Lead to drive high-priority initiatives from concept to completion across operations, commercial and new growth areas. The role works directly with the founders and Chief of Staff to scope, build the first version, and...
- Prellis Biologics is seeking a Director of Strategy & Business Operations to align strategy with execution across portfolio, partnerships, and commercialization... ..., and executive communication as the company scales its AI-enabled discovery platform. Hybrid work is available in...
$265k - $325k
...TeamThe International Strategy & Operations team supports the growth... ...benefits users and customers around the world.Our team... ...to unblock execution.Success in this role requires... ...opportunities and risks.Lead executive... ...expanding the benefits of AI to users and customers...Work at officeLocal areaFlexible hours$210k - $240k
Perplexity is seeking a GTM Strategy & Operations Lead to join our Enterprise team. In this role, you... ...fastest-growing enterprise businesses in AI.This is an individual contributor... ...executionPartner with Sales, Marketing, Customer Success, and Strategic Finance to keep the go...Local area$175k - $210k
...our GTM motion. We are looking for a Strategy and Operations Lead, SE to partner directly with our VP of... .... About us: Sigma is the AI Apps and agentic analytics platform built... .... Sigma is trusted by more than 2,000 customers, including AMD, Duolingo, Colgate-Palmolive...Full timeWork at officeRelocationFlexible hours- ...About Broccoli AI At Broccoli, we're building... ..., follow up with customers, recover missed revenue... ...these businesses truly operate. That firsthand experience... ...hiring an AI Operations Lead to build the internal systems... ...You will sit on the Strategy & Ops team and own a...For contractorsLocal area
- ...platform that combines biology, engineering, and AI to understand, model, and guide development. We design and operate integrated biological and technological... ...Position Overview We are seeking an Operations & Strategy Lead to work directly with the CEO and leadership team...
$320k
...interpretable, and steerable AI systems. We want AI to... ...among businesses. Strategy & Operations is the operating... ...Enterprise Marketing shows customers. Structure earns its... ...should take on, set the success criteria before the... ...marketing attribution, and lead funnel operations...Interim roleWork at officeRelocationVisa sponsorshipFlexible hours2 days per week- ...intelligence benefits all of humanity. Customer Education plays an important... ...use increasingly capable AI systems effectively,... ...and programs grow, we need an operating foundation that keeps the content... ...customer education, customer success, enablement, learning, or enterprise...Full timeWork at office
- ...every patient. An AI agent that knows who... ...embedded into how we operate, not layered on top... .... What You’ll Do Strategy and prioritization... ...production to iteration Mix custom code, APIs, and no/... ...each department lead to shape their... ...so you share in our success. Lifelong Learning...Work at office
$230k - $260k
...Notion is the collaborative AI workspace where teams and agents... ...Notinos (our employees) are customer zero in bringing this future... ...advisor on Notion’s Business Operations team, working primarily with... ...leaders to define and implement strategy across all Notion products,...Local area$132.3k - $272.38k
...Possible.At Pinterest, AI isn't just a feature,... ...process here.The Sales Strategy & Operations (SS&O) team partners... ...our overall business success. You will be able to connect... ...Sales, Agency Leads, Finance, Revenue and... ...support roles with Agency customers. Digital media advertising...Work at officeLocal areaRelocationRelocation package$132.3k - $272.38k
...Possible.At Pinterest, AI isn't just a feature,... ...to learn more.The Strategy & Operations team is a key strategic... ...relevant data, leading analyses and developing... ...to understand how our customers interact with our product... ...Proven ability to be successful in a changing,...Work experience placementWork at officeLocal areaRelocationRelocation packageFlexible hours$132.3k - $272.38k
...Possible.At Pinterest, AI isn't just a feature,... ...process here.The Sales Strategy & Operations (SS&O) team partners... ...our overall business success. You will also maintain... ...dependencies work effectively.Lead internal performance... ...Enterprise and SMB customers. Digital media...Work at officeLocal areaRelocationRelocation package- MissionHires is seeking a Strategy and Business Operations professional for Papa Community. In this pivotal role, you'll collaborate with the General Manager to drive impactful business changes, enhance operations, and manage strategic projects effectively. Candidates...Work at office2 days per week3 days per week
- About Overview AI Overview AI is a VC-funded, YC-backed... ...enabled cameras are used by leading global manufacturers... ...for someone who wants to operate at the intersection of strategy and execution, is a real doer... ...verticals, territories, and customer segments Translate leadership...
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