Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

CS Operations Strategy Lead - Scale Success & Insights

Socket.dev

Affinity is seeking a Customer Success Operations Manager to scale our CS organization within the Revenue Operations team, driving the roadmap for CS strategy and processes. You’ll work cross-functionally with CS leadership, RevOps, Product, and Finance to align capacity planning, health scoring, and churn forecasting with business priorities. The ideal candidate is highly analytical, an excellent communicator, and excited to scale a CS function. #J-18808-Ljbffr Socket.dev

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the CS Operations Strategy Lead - Scale Success & Insights in San Francisco, CA vacancy
  • Affinity is building a world-class Customer Success organization and seeks a CS Operations Manager to drive scale, insights, and processes within the Revenue Operations team. You’ll partner with CS leadership, RevOps, Product, and Finance across a high-visibility program... 
    Suggested

    jobr.pro

    San Francisco, CA
    19 hours ago
  •  ...building the AI operating system for home service...  ...a New Verticals Lead to own how...  ...is an end‑to‑end strategy role. You will go...  ...translate those insights into product priorities...  ...and customer success (designing how we...  ...the playbooks the CS team uses to scale) Own go‑to‑market... 
    Suggested
    For contractors

    Broccoli AI

    San Francisco, CA
    1 day ago
  • $265k - $325k

     ...TeamThe International Strategy & Operations team supports the growth...  ...to unblock execution.Success in this role requires...  ...data into actionable insights, influence without authority...  ...and risks.Lead executive communications...  ...help international teams scale effectively as the business... 
    Suggested
    Work at office
    Local area
    Flexible hours

    OpenAI

    San Francisco, CA
    19 hours ago
  • $132.3k - $272.38k

     ...page to learn more.The Strategy & Operations team is a key...  ...critical in standing up, scaling, and developing our go...  ...synthesizing relevant data, leading analyses and...  ...Analyze and determine key insights from key business...  ...Proven ability to be successful in a changing, complex... 
    Suggested
    Work experience placement
    Work at office
    Local area
    Relocation
    Relocation package
    Flexible hours

    Pinterest

    San Francisco, CA
    4 days ago
  • $132.3k - $272.38k

     ...process here.The Sales Strategy & Operations (SS&O) team partners...  ...solving, deep business insight, and scalable execution...  ...our overall business success. You will be able to connect...  ...commercial program to scale effectivelyPartner...  ...Sales, Agency Leads, Finance, Revenue and... 
    Suggested
    Work at office
    Local area
    Relocation
    Relocation package

    Pinterest

    San Francisco, CA
    2 days ago
  • $150.1k - $227k

     ...agents drive customer success together. Here,...  ...career at the company leading workforce...  ...digital events ecosystem scales globally, the Events...  ...enterprise technology strategy. The Digital Success and Operations Senior Lead owns...  ..., translating data insights into actionable recommendations... 
    Full time
    Contract work

    Salesforce

    San Francisco, CA
    3 days ago
  • $100k - $125k

    Join to apply for the Strategy & Operations Lead role at Tilly Therapy 3 weeks ago...  ...We focus on incubating and scaling businesses across various...  ...technology to drive operational success and deliver exceptional...  ...in a new way. Experts add insights directly into each article,... 
    Full time
    Contract work
    Work experience placement
    Work at office

    Tilly Therapy

    San Francisco, CA
    1 day ago
  • Notion is seeking a CX Strategy & Ops Lead to design and execute our customer support strategy at scale. You will partner with CX leadership and cross-functional teams to identify customer needs, pain points, and opportunities for improvement, leveraging AI to drive efficiency... 

    Cléopâtre

    San Francisco, CA
    1 day ago
  • Discord is seeking an Ad Operations Manager in the San Francisco Bay Area to scale our ads business, improve campaign execution efficiency, and deliver data-driven insights. You will work cross-functionally with Sales, Product, Engineering, and Data Science to optimize... 
    Full time
    Relocation

    EngineersOfAI

    San Francisco, CA
    3 days ago
  • $210k - $240k

    Perplexity is seeking a GTM Strategy & Operations Lead to join our Enterprise team. In this role, you will...  ...with Sales, Marketing, Customer Success, and Strategic Finance to keep the go-...  ...exposure to what breaks as a sales team scales and a record of fixing itStrong SQL and... 
    Local area

    Perplexity AI

    San Francisco, CA
    1 day ago
  • cursor is hiring a Customer Success Strategy & Operations Manager to build the operating system for a fast-growing ADM function. You will partner with RevOps, GTM and Finance to implement data-driven processes, models and playbooks that drive adoption, retention and growth... 

    cursor

    San Francisco, CA
    10 hours ago
  • $154k - $209k

     ...making through our leading AI-infused...  ...our customers’ success and to our Winning...  ...small.Supported by operating principles of being strategy-led, values-...  ...Manager to join our CS Operations...  ...strategies for scaling operations and consistently...  ...and diagnostic insights directly into... 
    Local area

    Anaplan

    San Francisco, CA
    19 hours ago
  • $320k

     ...for Claude among businesses. Strategy & Operations is the operating system...  ...Enterprise Marketing runs as it scales. The operating rhythm is the...  ...Claude should take on, set the success criteria before the work...  ...marketing attribution, and lead funnel operations Working knowledge... 
    Interim role
    Work at office
    Relocation
    Visa sponsorship
    Flexible hours
    2 days per week

    Anthropic

    San Francisco, CA
    1 day ago
  •  ...responsible ways. The Ads Strategy, Planning, and Operations team is responsible for building...  ...Partnerships, and Customer Success. About the role We’re...  ...Strategy & Operations Lead to help build the GTM operating...  ...to help the Ads business scale with clarity, speed, and... 
    Full time

    OpenAI

    San Francisco, CA
    1 day ago
  •  ...Ramp, Notion, and leading AI labs use Juicebox...  ...scalable customer success motion. You'll own...  ...automation, and scaled programs that drive...  ...intersection of strategy, tooling, and AI,...  ...with our CSMs and CS Programs team to make...  ..., and activation insights. Scale CSM engagement... 
    Relocation

    Juicebox App, Inc.

    San Francisco, CA
    3 days ago
  • $132.3k - $272.38k

     ...recruiting process here.The Sales Strategy & Operations (SS&O) team partners with...  ...-solving, deep business insight, and scalable execution to help...  ...to our overall business success. You will also maintain sales...  ...dependencies work effectively.Lead internal performance updates... 
    Work at office
    Local area
    Relocation
    Relocation package

    Pinterest

    San Francisco, CA
    2 days ago
  • Discord Inc. is seeking an Ad Operations Manager to scale our Ads business and deliver high-quality campaign executions. You will...  ..., Product, Engineering, and Data Science to drive insights, ROI, and go-to-market strategy. You will own campaign implementation, provide... 
    Relocation

    Discord

    San Francisco, CA
    9 hours ago
  • $230k - $260k

     ...work.About the Role:The CX Strategy & Ops Lead is responsible for designing...  ...exceptional customer experience at scale. As a strategic partner to...  ....Identify and implement operating frameworks to streamline customer...  ...in customer support and success strategy and operations.3+... 
    Local area

    Notion Labs

    San Francisco, CA
    19 hours ago
  •  ...finance at a global scale. Proudly founded...  ...and backed by world-leading investors including...  ...Attributes We Value We hire successful builders with...  ...by our mission and operating principles. You...  ...brand-new Customer Insights function within Operations Strategy. As an early, foundational... 
    Worldwide

    Airwallex

    San Francisco, CA
    2 days ago
  • $161k - $189k

     ...for a Revenue Operations Manager to join...  ...Checkr's Customer Success and Account...  ...management - giving CS and AM leaders the tools and insight they need to...  ...turn post-sales strategy into repeatable...  ...the business scales. What You'll Do...  ...customer journey Lead executive-level... 
    Work at office
    Local area
    Remote work
    Relocation
    Flexible hours
    3 days per week

    Checkr, Inc.

    San Francisco, CA
    9 hours ago
  •  ...based in San Francisco, seeks a Customer Success Operations Specialist to own renewal processes end-...  ...end and optimize data in Salesforce and CS systems. You will coordinate with...  ...values trust and continuous improvement as we scale nationwide. #J-18808-Ljbffr Binti

    Binti

    San Francisco, CA
    1 day ago
  • Pinterest is seeking a senior Strategy & Operations leader to stand up, scale, and develop our go-to-market strategy for Mid-Market advertisers in North America...  ...role, you will structure projects, synthesize data insights, and influence cross-functional teams including... 

    Pinterest

    San Francisco, CA
    2 days ago
  •  ...2024 by a team of former Scale AI engineers and operators. In less than a year, we’ve...  ...About the Growth Operations Lead role As a Growth...  ...-to-end. From acquisition strategy to activation, retention,...  ...queries to extract actionable insights. • Experience building and... 
    Work at office

    David AI

    San Francisco, CA
    1 day ago
  •  ...About the role As a Product Strategy and Operations Lead, you'll work closely with senior leaders...  ...helping Rippling deliver innovation at scale while driving operational excellence...  ...measurement infrastructure to validate product success post-launch, and designing the... 
    Work at office
    3 days per week

    Rippling

    San Francisco, CA
    7 hours ago
  • Anaplan is seeking a driven Senior Manager to lead Customer Success Operations across the AMER region, shaping both day-to-day operations...  ...proactive processes, and translate data into executive strategy using CRM and CS tools such as Salesforce and Gainsight. #J-18808-... 

    Anaplan

    San Francisco, CA
    4 days ago
  •  ...Care has partnered with leading insurance plans,...  ...join us as a Central Strategy & Operations Associate . This is...  ...into clear, actionable insights for any audience - field...  ...looking to build and scale a business, not just...  ...is contingent upon successful completion of a background... 
    Full time
    Local area
    Flexible hours

    Abby Care

    San Francisco, CA
    19 hours ago
  • $117k - $189k

    About The Role We are seeking a Marketing Strategy & Operations Lead to own and optimize our end-to-end...  ...marketing team to operate efficiently at scale Requirements 3-5 years in Marketing...  ...in complex sales environments Proven success supporting demand generation, ABM, and... 
    Work at office
    Remote work

    Socket.dev

    San Francisco, CA
    1 day ago
  • $212.1k - $342.65k

     ...What you’ll do Lead the definition...  ...Docusign's product strategy. Partner with...  ...the Product Operations function, systems...  ...work, surface insights, and keep teams...  ...partners (Sales, CS, Support,...  ...allocation Build and scale Product Ops...  ...fit and customer success Identify high‑... 
    Permanent employment
    Full time
    Contract work
    Work at office
    Local area
    Remote work
    2 days per week

    Docusign

    San Francisco, CA
    2 days ago
  • About The Role We’re hiring a Sales Strategy and Operations Lead to partner closely with the VP of Sales and CEO on the strategy, insights, and processes needed to drive the most critical...  ...processes and documentation as we scale to 10x the GTM team Partner with the VP... 
    Work at office
    Relocation

    Juicebox

    San Francisco, CA
    2 days ago
  • $152k - $222k

     ...management consulting, sales operations, business strategy or corporate advisory role....  ...Operations Manager will lead data-driven strategy and operational...  ...design, implement, and scale programs to drive free-to-...  ...focus on customer success by bringing the best Google... 

    Google

    San Francisco, CA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to CS Operations Strategy Lead - Scale Success & Insights. Be the first to apply!