Lead Products & Services Manager - Business Development & Partnership

Important Application Submission InformationIn order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Friday, September 18, 2026More than a career - a chance to make a difference in people's lives.Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.Job Summary Residential Solutions is the non-regulated business of Duke Energy that sells and administers Home Protection Plans to residential customers. As the business is looking to expand and a new platform is being developed to support new business models and customers, we cannot rely solely on traditional utility channels and existing acquisition strategies. Residential Solutions must develop scalable partnerships that introduce customers to our products and services at key moments in their homeownership journey. This role is responsible for identifying, developing, and managing relationships with builders, other utility partners, home inspectors, realtors, property managers, HOAs, mortgage providers, and other affinity partners. By creating new acquisition channels and strategic referral networks, this role will expand market reach, lower customer acquisition costs, and create new pathways for customer growth while strengthening the broader Residential Solutions ecosystem.Responsibilities Identify and engage with new partner companies that will allow Residential Solutions to gain access to new markets and opportunitiesWork with legal and other parties to develop business development contracts with identified partners that describe performance measures, operating procedures and mutual expectationsDevelop Partner scorecards to rate performance of the partnership and hold partnerships accountable to meeting defined goalsDevelop projects generated through partnerships. Development will include origination activities such as financial modeling, contract negotiation, stakeholder engagement, timeline management, product developmentDevelop and evaluate metrics that provide opportunities to improve lead generations and close rates by implementing initiatives to improve sales effectivenessWork with product stakeholders to investigate and pilot new technologies, delivery channels and product extensionsProvide support and expertise to development of new products and services for customersMaintain Industry awareness by evaluating opportunitiesDevelop products, programs and service enhancements to improve market effectiveness and work with Product Development on new product initiatives.Set objectives, and execute or adjust strategies and plans for product development, and optimal product mix and promotionAnalyze and understand market research results. Set strategies and plans accordingly that create sharp focus on customer needs and wants; and appropriately allocate budget and deployment of resourcesDevelop, communicate and execute long-term/ annual product plans, market and segment plans to deliver financial results in totalDeliver plans within capital and O&M budgetContinually reviews work processes within assigned products, programs and services and takes timely action for improvement Manage and modify contractual obligations with partners Manage the vendor relationships like a business owner with minimal supervision for items like performance standards, quality, timeliness, tracking and reporting, invoicing, equipment operation, customer satisfaction and coordination with program stakeholdersBasic/Required QualificationsBachelor's Degree in Engineering, Business, Finance, or other related degreeMinimum 5 years related working experience orAssociate's degree and 7 years of related experienceIn lieu of bachelor's/associates degree, a High School Diploma/GED and 9 years of related work experience.Preferred QualificationsMaster’s Degree in Marketing, or Business Administration7 years of related work experienceAdditional Preferred QualificationsSales SkillsPartnership developmentContract review and developmentAbility to effectively develop relationships that are built on demonstrated credibility both internally and externallyAbility to effectively interact with all levels of customer and Duke Energy managementSelf-directed, highly motivated team leaderDemonstrated innovation and creative skills as it relates to deal scoping and costingComprehensive financial and business acumenBackground in strategic planning, business planning, operational planning, or growth planningExperience supporting senior leaders or executive leadership teams.Experience supporting strategic partnership, market development, or growth-oriented initiatives.Experience with project management, including development of implementation, timelines, status reporting, and follow-up routinesStrong financial acumen and ability to connect performance insights to business decisionsStrong problem-solving, analytical, and decision-support skillsStrong organizational and planning skills, with the ability to manage multiple priorities in a dynamic environmentStrong written, verbal, and presentation communication skills.Demonstrated ability to influence, facilitate, and drive alignment across diverse stakeholder groupsExperience preparing executive presentations, business reviews, leadership meeting materials, and strategic updatesExperience successfully working in a team environment to achieve shared goalsBusiness operation experience Working ConditionsField – Work will be performed from both remote and onsite locations after the onboarding period. However, field employees should live within a reasonable commute to the designated Duke Energy facility.50% travelSpecific RequirementsValid Driver's LicenseTravel Requirements50+%Relocation Assistance Provided (as applicable)NoRepresented/Union PositionNoVisa Sponsored PositionNo. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.PrivacyDo Not Sell My Personal Information (CA)Terms of UseAccessibilitySummaryLocation: Charlotte, NC; Raleigh, NC; St. Petersburg, FLType: Full time