Sales and Implementation Representative II

About the Role Employee Benefits Corporation is hiring for a Sales and Implementation Representative II . In this role, you will serve as a strategic partner to our Regional Sales Directors while leading clients through a successful onboarding and implementation experience. You'll play a key role in driving business growth, building strong client and broker relationships, and ensuring a seamless transition from sale through operational launch and ongoing service. Location Work where you work best - either hybrid from our Middleton, WI office or remotely from Wisconsin, Arizona, Florida, Indiana, Minnesota, North Carolina, Oklahoma, or Texas. Occasional travel (about 15% nationally) is expected for meetings, training, and client engagements. Who We Are Employee Benefits Corporation (EBC) is a trusted, national third‑party administrator with decades of experience delivering consumer‑driven benefit solutions. We combine deep industry expertise and exemplary service with a bold vision for the future – where technology is thoughtfully applied to enable an intuitive user experience and elevate how consumers engage with their benefits. What You'll Do Partner with Regional Sales Directors to support business development activities, including pipeline management, lead generation, broker engagement, and sales opportunity tracking. Collaborate with clients, brokers, and internal teams to develop client‑focused solutions, support proposals and presentations, and guide plan design discussions. Lead all implementation activities from contract execution through account setup, first payroll, first funding cycle, and successful transition to Client Services. Manage onboarding projects by coordinating cross‑functional teams, facilitating implementation meetings, monitoring timelines, and ensuring all milestones are achieved. Provide consultative guidance on products, services, system functionality, and implementation best practices while proactively identifying and resolving onboarding challenges. Build and maintain strong relationships with clients, brokers, and internal stakeholders to support client satisfaction, retention, and long‑term success. What You Bring Bachelor's degree in Business, Communications, Human Resources, or a related field; equivalent education and experience may be considered. Four or more years of experience in client onboarding, implementation, account management, client success, or a related field. Experience serving as a primary client contact and leading customers through onboarding, implementation, and transition activities. Strong project management, organizational, analytical, and problem‑solving skills with the ability to manage multiple priorities and deadlines. Excellent verbal, written, and interpersonal communication skills, including the ability to build relationships and influence stakeholders. Proficiency with CRM platforms, Microsoft Office applications, and virtual meeting and collaboration tools. Willingness and ability to travel up to 15%. Ideally, You May Also Have Knowledge of COBRA and tax‑advantaged benefit programs. Experience in benefits administration, the health insurance industry, or working with insurance brokers and carriers. Experience supporting complex client implementations in a highly regulated environment. Why EBC A welcoming, collaborative team culture where every voice matters. Competitive pay and comprehensive benefits, including employee ownership. A culture built on clarity, empathy, and continuous improvement. Continuous learning and career development to help you grow as we invest in future‑ready solutions and seamless user experiences. Flexible work options designed to support a healthy work‑life balance. #J-18808-Ljbffr Employee Benefits Corporation