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Computer Support Specialist

Nexus Staff Inc.

Job Title: Computer Support Specialist
Employment Type: Contract

Work Hours: 37.5 hrs./week
Work site: 100% Onsite.

Location: One State Street, New York, NY 10004
Job Duration: 2 years
Closing: 10/13/2026.

Minimum Candidate Qualifications:
  1. Proof of eligibility to work in NYS.
  2. 3 years of experience using Jira for test management or bug tracking.
  3. 5 years of experience performing Unit, integration, UAT, regression, and system testing.
  4. 2 years of experience performing QA testing on Agile projects.
  5. 5 years of experience writing test scripts.

Job Description and Required Services:
The PMO is seeking to hire a Computer Support Specialist from the Admin Services Contract to perform Quality Assurance testing. This employee will be responsible for the following:
  • Developing test plans
  • Writing detailed test cases based on project requirements
  • Perform manual testing of Client applications
  • Identify and document bugs in Client' Jira environment
  • Validate fixes by retesting identified bugs
  • Designing and executing manual and automated test plans for new features and releases.
  • Building and maintaining a regression test suite to catch issues before they reach production.
  • Performing exploratory testing to catch edge cases automated tests may miss.
  • Partnering with engineers early in the development process to define acceptance criteria and testable requirements.
  • Tracking, prioritizing, and reporting on defects to ensure timely resolution.
  • Establishing QA metrics (defect escape rate, test coverage, time-to-detect) to measure quality improvements over time.

In addition, the candidate must possess the following skills/abilities:
  • Excellent communication skills
  • Ability to pay attention to detail

Miscellaneous Information:
  • Monday through Friday, 8 AM to 4 PM; 37.5 hours per week.
  • Telecommuting may be allowed at the discretion of the hiring manager
  • The Department does not provide parking, but the office is accessible by mass transit.
  • Interviews will be conducted in-person or online based on the availability.
  • Training will be provided.

The Nexus Staff Difference:
  • Our outstanding healthcare coverage, including dental and vision, begins in just 30 days after you join us.
  • We offer weekly payments via ACH (Automated Clearing House).
  • Serving as Prime Vendors to New York State and New York City for over 10 years.
Vacancy posted 4 days ago
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