Administrative Assistant - Support Operations Center

Administrative Assistant

Qualifications: High School diploma or GED Minimum of three (3) years administrative experience involving the use of word processing, spreadsheet and record-keeping software Demonstrated ability to communicate professionally and positively, in spoken and written form, with students, staff, parents and the community Demonstrated ability to work with, and protect, confidential information

Reports To: Assigned administrator or Designee Supervises: None

Job Goal: Perform a wide variety of specialized and responsible administrative support duties to help organize and coordinate office activities and communications to assist administrators with assigned functional areas of responsibility; provides all District stakeholders and guests with a positive, world-class experience and customer support representative of the District

Performance Responsibilities: Performs a wide variety of specialized and responsible duties independently in support of functions delegated to the assigned administrator; interpret and apply rules and regulations as appropriate; perform duties to assist the administrator with administrative detail as appropriate Operates the telephone console by providing: routine information and assistance, receiving incoming calls and making necessary connections to office staff, taking and transmitting information and messages as requested Assures the telephone console is covered during working hours; train and provide work direction to substitutes and back-up Utilizes positive and professional interpersonal skills to coordinate communication between educational institutions and other outside organizations and the public; obtains and provides information, coordinates activities and resolves problems Researches, reviews, checks, corrects and compiles a variety of information; verifies data for accuracy, completeness and compliance with established procedures; inputs and retrieves computerized data in computer systems as required Prepares and maintains a variety of records, logs and files including information of a confidential nature; maintains confidentiality of all information and records Compiles information and data for a variety of reports; organizes type and print reports and other written materials related to assigned office functions Coordinates and compiles Board Agenda materials as assigned Responds to requests for information from staff and the general public regarding District programs, policies, procedures and regulations Word processes a wide variety of materials such as correspondence, reports, contracts, forms, applications, memoranda and other documents Operates computer and use various software packages to maintain records and generate reports, lists and other materials; utilize word processing and other software as required; operates a variety of office equipment for the successful operation of the District Receives, processes, and routes mail; order; issues and maintains department supplies, forms and equipment Trains and provides work direction to departmental clerical support staff as assigned; monitors office workflow and assures compliance with established time lines, procedures and standards of quality Performs other responsibilities as assigned by the supervisor

Terms of Employment: Days per fiscal year: 230 Salary Schedule: G11 on Classified Position Index FLSA Status: Non-exempt Evaluation: Performance of the position will be evaluated annually by the assigned administrator or Designee