Front Office Assistant

Job Description

Job Description

Job Overview

We are seeking a friendly and detail-oriented Front Office Assistant to join our team. In this vital role, you will serve as the first point of contact for parents, students, visitors, and staff, ensuring a welcoming and efficient front desk operation.

Key Responsibilities

• Greet customers and visitors upon entry to the gym
• Check athletes in for classes
• Maintain a clean, organized, and presentable lobby and front desk area.
• Answer phones, direct calls, take messages
• Prepare, organize, and file documents as requested
• Handle incoming/outgoing mail, packages, and deliveries
• Monitor office & cleaning supplies and place orders as needed
• Assist with basic invoicing or payment processing
• Handle ProShop sales, inventory, and displays
• Other general office duties as assigned/requested

Qualifications

• High school diploma or equivalent
• 1–3 years of experience in a front desk, reception, or customer service role.
• Proficiency with Google Workspace (Gmail, Docs, Sheets, Forms) and general office equipment (multi-line phones, scanners, printers).
• Strong verbal and written communication skills with a professional demeanor.
• Excellent organizational, multi-tasking, and problem-solving abilities under light pressure.
• Knowledge of or previous training in Jackrabbit preferred, but not required
• Knowledge of or previous training in Square preferred, but not required
• Must be 21+

Schedule : Monday-Thursday 3:30PM-8:30PM & Saturdays 8:30AM-12:30PM

\nCompany Description

Welcome to The Elite Gymnastics Academy, which we often refer to as TEGA. Our gym is family & locally owned and has been an established gymnastics facility in the greater Cleveland area for over twenty years. We offer a variety of preschool, recreational, and competitive gymnastics programs. Our goal is to help all of our gymnasts, whether on team or in our Tiger program, learn how to become confident and empowered people. We prioritize an environment where safely working hard is fun!

Company Description

Welcome to The Elite Gymnastics Academy, which we often refer to as TEGA. Our gym is family & locally owned and has been an established gymnastics facility in the greater Cleveland area for over twenty years. We offer a variety of preschool, recreational, and competitive gymnastics programs. Our goal is to help all of our gymnasts, whether on team or in our Tiger program, learn how to become confident and empowered people. We prioritize an environment where safely working hard is fun!