Staff Product Manager, Equipment Diagnostics & Field AI

$168.2k - $269.9k

Full-time

ServiceTitan

Role Description

Ready to be a Titan? ServiceTitan is the operating system for the trades. This role sits at the intersection of AI and next-generation hardware, transforming how technicians work.

Own the product vision and roadmap for equipment diagnostics.
Drive adoption across various trades and personas on ServiceTitan.
Build a platform layer of diagnostics for multiple AI-powered workflows.
Create and own the strategy for the equipment data graph.
Lead customer discovery with technicians and service operators.
Partner with engineering, data science, and design for intelligent experiences.
Contribute to the broader roadmap for AI in field service workflows.

Qualifications

7+ years in product management with a track record of shipping and scaling complex products.
Experience building AI-powered or intelligent systems products.
Strong mobile product instincts.
A diagnostic mindset, energized by low-adoption problems.
Comfort working across ambiguous problem spaces.
Strong cross-functional leadership skills.
Ability to conduct complex data analysis.
Experience partnering with third parties to build collaborative products.
Nice to have: experience in physical, time-pressured work environments.

Benefits

Flextime, recognition, and support for autonomous work.
Flexible time off with learning and development opportunities.
Comprehensive onboarding program and leadership training.
Company-paid medical, dental, and vision benefits.
FSA and HSA options, 401k match, and telehealth memberships.
Parental leave and support, fertility services, and adoption reimbursement.
Financial planning tools and legal advisory services.

Apply

Vacancy posted 3 days ago

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