House Attendant

Job Summary

As a House Attendant, you will support the housekeeping team by maintaining the cleanliness and orderliness of public spaces and back-of-house areas in the hotel. Your role is essential in ensuring that the hotel’s common areas, guest corridors, and service areas are kept in pristine condition. You will assist in delivering a high standard of cleanliness and organization, contributing to the overall guest experience and operational efficiency of the hotel.

Essential Job Duties and Responsibilities

• Clean and maintain public spaces such as hotel lobbies, hallways, elevators, restrooms, and stairwells.
• Sweep, mop, dust, and vacuum common areas to ensure they meet hotel cleanliness standards.
• Ensure that public restrooms are fully stocked with necessary supplies (e.g., toilet paper, soap, hand sanitizer) and clean throughout the day.
• Clean furniture, windows, and any other surfaces in public spaces to ensure a welcoming environment for guests.
• Assist with cleaning and organizing back-of-house areas, including staff rooms, storage areas, and laundry rooms.
• Ensure that service areas are maintained in a clean, safe, and efficient manner.
• Collect and transport dirty linens and towels to the laundry room and deliver clean linens back to appropriate storage areas.
• Maintain cleanliness in the hotel’s supply closets and assist with the organization of cleaning materials and equipment.
• Provide assistance to other housekeeping team members as needed, including Room Attendants, Housekeeping Supervisors, and other staff.
• Respond to requests from guests or other departments promptly, such as delivering additional amenities or assisting with special requests.
• Assist with the transportation of guest luggage or items to and from rooms or designated areas when necessary.
• Ensure that housekeeping carts and storage areas are stocked with necessary cleaning supplies, linens, and amenities.
• Notify the housekeeping supervisor when supplies or equipment need to be replenished.
• Assist with organizing and rotating stock in supply closets to maintain an orderly inventory.
• Follow hotel health, safety, and sanitation procedures to ensure a clean and safe environment for both guests and staff.
• Use cleaning chemicals and equipment safely, ensuring adherence to proper safety standards and guidelines.
• Identify and report any safety hazards or maintenance issues to the appropriate department for resolution.
• Assist with cleaning guest rooms as needed, including restocking towels, amenities, or assisting with deep cleaning projects.
• Provide support during busy periods or special events by helping to ensure that public and service areas are clean and presentable at all times.
• Perform special cleaning tasks or projects as assigned by the housekeeping supervisor or manager.
• A key requirement for this role is punctuality, including showing up on time for scheduled shifts, ready to work, and adhering to all rest and meal break standards as well as the company's attendance policy.

Education and/or Experience

• High School Diploma or equivalent required.
• Previous experience in housekeeping, cleaning, or maintenance in a hotel or similar environment is beneficial but not required.
• Knowledge of cleaning techniques and use of cleaning equipment is a plus.

Skills/Specialized Knowledge

• Strong attention to detail and the ability to ensure cleanliness and organization in public and service areas.
• Ability to work efficiently and independently, managing time effectively to complete cleaning tasks within designated timeframes.
• Good communication skills to interact with guests and other team members.
• Ability to follow safety protocols and hotel procedures for cleaning and handling cleaning chemicals.
• Ability to assist with a variety of cleaning and maintenance tasks as needed.

Physical Demands

• Ability to sit or stand for extended periods of time.
• Ability to lift and move up to 50 pounds (e.g., linens, cleaning equipment).
• Frequent use of hands, fingers, and wrists for handling cleaning tools and operating equipment.
• Ability to work in a physically demanding environment with exposure to cleaning chemicals and equipment.

Company Overview

Proper Hospitality is a diverse team of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: there is a right way to do things, and anything less just isn’t proper. We are seeking the best of the best—both within and outside the industry—to join us in building a new kind of lifestyle hospitality company, inspired by a centuries-old tradition. Our work is challenging and fast-paced, but above all, it is rewarding.


To achieve our vision—to inspire and transport people—we seek like-minded candidates who embody our ethos, The Pillars of Proper:

• Care Proper: We are natural and gracious hosts to all.
• Achieve Proper: We are committed to excellence.
• Imagine Proper: We are resourceful.
• Present Proper: We have an appreciation for style and culture.

Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.


STANDARD SPECIFICATIONS


Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the Colleague will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other Colleagues or guests.


A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.


This job description in no way states or implies that these are the only duties to be performed by the Colleague occupying this position. Colleagues will be required to perform any other job-related duties assigned by their Manager.


This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.


COMPANY OVERVIEW


Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced but rewarding above all.


Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.


Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.