Client Growth Manager
Smadex SLU
Smadex is a performance advertising engine for mobile apps, enabling the world's leading marketers to grow across Mobile and Connected TV (CTV). Powered by AI models trained on real campaign outcomes, Smadex delivers profitable growth at scale. Headquartered in Barcelona, with teams across the Americas, EMEA, and APAC, Smadex is a business unit of Entravision (NYSE: EVC).
What you will do:Own and grow a portfolio of direct clients and agencies across diverse verticals, with clear accountability for revenue expansion, retention, and relationship health.
Proactively manage portfolio performance: monitor daily KPIs, analyze UA/retargeting/CTV trends, and partner closely with AdOps to recommend optimizations aligned to client goals.
Lead high-value client touch points: run weekly/bi-weekly check-ins, share performance insights, set next steps, and build confidence through consistent, proactive communication.
Identify and activate growth opportunities: anticipate client needs, propose upsell/cross-sell solutions, and leverage Smadex capabilities to expand spend.
Serve as the voice of the client internally: escalate blockers early, collaborate with Sales, AdOps, Product, and GCE teams, and ensure smooth execution across workflows.
Produce and present strategic reviews including QBRs, wrap-ups, and post-mortems with clear recommendations and data-driven insights.
Manage monthly billing and reconciliation including spend confirmations, dispute resolution, and revenue forecasting hygiene.
Represent Smadex externally: travel for client meetings and industry events to strengthen partnerships and unlock new opportunities.
Daily tools used: Google Suite, PowerBI (Microsoft Fabric) Slack, Salesforce, Smadex DSP.
2–3+ years of Account Management, Client Growth, or equivalent experience, ideally within a DSP or mobile-focused programmatic environment.
Strong programmatic knowledge including MMPs, tracking links, postbacks, APIs, SKAN/ATT, and DSP/SSP ecosystem familiarity.
Exceptional communication skills (written and verbal) are mandatory.
Analytical strength and operational discipline: ability to identify trends, prioritize effectively, and manage multiple clients with organized rigor.
Proactive, self-motivated growth mindset: you anticipate, communicate early, and drive solutions forward.
Strong negotiation skills and confidence in managing client expectations.
Comfort working across global time zones (particularly Smadex Barcelona HQ) and collaborating with multicultural teams.
Ability and willingness to travel (valid passport required).
Great compensation package tailored to the U.S. market.
Career pathing and continued education available.
Highly engaged leadership to support you in your position and career.
Opportunity for international travel.
Comprehensive medical, dental & vision benefits.
401k matching.
Summer Fridays & Team building events.
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