[Hybrid] Inside Sales & Contracts Specialist

[Hybrid] Inside Sales & Contracts Specialist
Location: Greater Aberdeen, WA area: WFH flexibility 2 days per week
Salary: $60,000 - $75,000 annually + Benefits
Benefits: Medical, Dental, 401k w/Match, Life Insurance, Long Term Disability, Vacation, Sick Leave
Job Type: Full-Time, 40 hours/week
Typical Hours: M-F, 9am - 5pm PT
Travel: Up to 25% for trade shows or customer visits
Start Date: ASAP
Sponsorship is not available

[Hybrid] Inside Sales & Contracts Specialist Description

Our client in the manufacturing industry is looking for an Inside Sales & Contracts Specialist to add to their team in Aberdeen, WA. Acting as the primary point of contact for state, federal, and military customers, you'll own the contract process from quote through delivery. You will act as the critical link between customers, the sales team, and production, ensuring orders move efficiently from intake to invoice while contracts stay compliant and on track. This is an exciting opportunity for a detail-oriented sales and contracts professional to join a mission-driven manufacturer with a strong market presence and high demand for their products.

[Hybrid] Inside Sales & Contracts Specialist Responsibilities

• Serve as primary point of contact for state, federal, and military contract customers
• Own contract lifecycle management from RFQ/RFP through compliance, tracking, closeout
• Review contract requirements, assess risks, and implement processes to ensure compliance
• Process purchase orders into sales orders through invoices
• Maintain accurate ERP/CRM records
• Liaise between customers, sales, and production on lead times, shipping estimates, and capacity
• Set up distributor accounts; manage open orders, delivery, and payment reconciliation
• Support pipeline management, sales forecasting, and channel conflict resolution with sales team
• Field inbound inquiries; serve as front-of-house contact for walk-ins, visitors, and phone calls
• Facilitate customer satisfaction surveys and maintain a high standard of customer service
• Maintain working knowledge of product features, specifications, and certifications
• Partner with compliance teams on sales, export, and contract compliance including ITAR/EAR
• Pull and create reports; keep ERP systems updated with order and account information
• Attend trade shows as needed to represent the company and support business development

[Hybrid] Inside Sales & Contracts Specialist Qualifications

• 3+ years account coordination or sales operations experience required
• Contract management experience required
• CRM/ERP experience required