Manager-Digital Marketing Technology
$116.53k - $154.44kS&C
Job Description As an S&C Electric team member, you'll work on projects that have real-world impact. You'll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We're big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively. Join S&C to make an impact on tomorrow's energy challenges and become an employee-owner. Hours
No fixed deadline #LI-KD1
- 8:00 am - 5:00 pm (Mon-Fri) Hybrid
- Create a vision for digital customer experience, including architecting assets and touchpoints across user journeys.
- Lead the development and execution of S&C's digital experience strategy, with a focus on website performance, user experience, and email marketing.
- Act as a consultative partner to stakeholders, blending a marketer's mindset with hands-on technical expertise.
- Manage a team to achieve department goals, ensure quality of work, and expand technical capabilities.
- Own and operationalize strategic initiatives, translating vision into scalable, repeatable programs through hands-on execution and cross-functional leadership.
- Serve as the technical lead responsible for rolling out multi-year initiatives that require cross-department collaboration and expert project management.
- Collaborate closely with data analysts to measure channel performance and drive improvements.
- Determine budget requirements and manage spending and forecasting.
- Strategize and oversee the planning and execution of website refreshes, including content updates, design enhancements, and platform upgrades.
- Define and implement a comprehensive web journey strategy that maps user personas to key digital touchpoints, ensuring intuitive navigation, content relevance, and conversion optimization across the site.
- Collaborate with stakeholders to identify and prioritize user journeys that support business goals (e.g., lead generation, product discovery, customer support).
- Manage the digital content lifecycle, including content audits, updates, and governance.
- Oversee the health, performance, governance, and security of the corporate website, ensuring optimal uptime, speed, accessibility, data privacy, and user experience.
- Develop and execute SEO and GEO strategies, including foundational search intent and keyword/phrase research, geographic considerations, and LLM-driven searches.
- Operationalize SEO and GEO programs throughout the department and international business units to improve brand awareness and product interest.
- Provide recommendations and partner with content strategy teams to drive traffic and visibility.
- Advance email marketing strategies, including campaign planning, segmentation, automation, and performance optimization.
- Operationalize and scale marketing automation program through in-depth technical understanding of platforms and collaboration with key stakeholders.
- Develop scalable workflows for lead nurturing, conversions, and retention, and oversee email campaign execution and list management.
- Partner with content strategy teams to refine deliverability and personalization strategies.
- Develop account-based marketing strategies and execute them through web personalization and targeted content delivery.
- Collaborate with data partners to structure, standardize, and maintain technical campaign tracking requirements across web, email, and paid media (UTMs, Google Tag Manager, GA4).
- Design A/B testing strategies for website and email and evaluate results to optimize user engagement and conversion.
- Provide recommendations on best practices, trends, and features within digital channels.
- Partner with content strategy teams, as well as external vendors, to deliver high-quality digital content and campaigns.
- Stay current with digital best practices, emerging technologies, and platform capabilities to drive innovation and continuous improvement.
- Apply in-depth technical knowledge to building requirements for new platforms, tools, and integrations, as well as oversee implementation.
- Troubleshoot and resolve technical issues related to website and email functionality and security.
- Develop processes to ensure website and email quality, security, accessibility, and compliance with legal and regulatory standards (GDPR, CPRA, CAN-SPAM).
- Oversee digital asset management (DAM) system and integration with website.
- Collaborate with IT and vendors on CMS, CRM, marketing automation, and other integrations.
- Develop proper documentation for platforms and processes and ensure team members and vendors adhere to standard operating procedures.
- Expert in content management systems (e.g., Sitecore, WordPress, Adobe Experience Manager).
- Mastery of HTML, CSS, JavaScript, Typescript, modern front-end frameworks (e.g., React), APIs, hosting, DNS, and web usability principles.
- Hands-on experience managing website integrations with CRM, marketing automation, and personalization platforms.
- Demonstrated experience managing email marketing platforms (e.g., Salesforce Marketing Cloud, HubSpot, Marketo).
- Well-versed in email deliverability, responsive design, and dynamic content.
- Expertise in A/B testing design and tools (e.g., Optimizely, Google Optimize, Adobe Target).
- In-depth knowledge of web performance tools and techniques (e.g., page speed optimization, accessibility standards).
- Proven design sensibility or experience working with UX/UI teams.
- Direct management of and accountability for technical coordination and execution across team members, vendors, IT, development teams, and stakeholders.
- Bachelor's degree in communications, Marketing, Web Development, Computer Science, or a related field.
- 10 years of experience in digital marketing, with a focus on website and email strategy.
- In-depth technical understanding of website and email practices.
- Demonstrated ability to lead cross-functional projects and manage digital platforms.
- Strong attention to detail, problem-solving skills, and ability to simplify complex technical concepts.
- Excellent written and verbal communication skills.
- Leadership experience with the ability to manage and develop a team.
- Proficiency in Microsoft Office products, including Outlook, Excel, and PowerPoint, and a high level of proficiency with SharePoint.
- Experience working in a B2B company.
- HubSpot Email Marketing Certification or Salesforce Marketing Cloud Email Specialist
- HTML/CSS Certification (e.g., from W3C, freeCodeCamp, or Coursera)
- CMS Platform Certification (e.g., Sitecore, WordPress, or Adobe Experience Manager)
- Marketing Automation Certification (e.g., Marketo Certified Expert, HubSpot Marketing Software Certification)
- A/B Testing or Conversion Optimization Certification (e.g., CXL Institute, Google Optimize)
- Analytics & Tracking Tools Certifications (GA4, Google Tag Manager, Looker Studio)
- SEO Certification (SEMRush, Yoast Academy, Moz)
No fixed deadline #LI-KD1
Vacancy posted 4 days ago
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