Workday Integration Manager

HR Technology Lead - Office with Flex in Dublin, or remote in the UKICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.As a Workday Integration Manager at ICON, you will oversee the strategy, implementation, and optimization of HR technology solutions to support our organizational goals and enhance the employee experience.What You Will Do:You will manage day-to-day human resources activities, supporting your team to deliver quality outcomes.Workday HRIS Operations & GovernanceAct as escalation point for complex Workday L2/L3 cases across HCM, Recruiting, Compensation, Absence and IntegrationsManage direct escalations from Tier 1 analysts and HR/TA stakeholders on urgent or sensitive casesProvide decisioning and risk management for high-impact issues affecting hiring, pay or executive populationsOversee HRIS backlog prioritisation and recurring refinement forumsEnsure documentation and governance controls are in placeFunctional Team Leadership & Configuration DirectionProvide day-to-day leadership and support to the functional HRIS team across HCM, Recruiting, Compensation and AbsenceAct as first point of contact for complex functional or technical queries where analysts require confirmation or directionSupport the team in assessing requirements, options and impacts before configuration changes are madeGuide next steps on configuration for Change Requests (CRs) and project work, including tenant strategy (sandbox vs preview vs production)Help shape and validate configuration approaches to ensure they align to global design, governance standards and downstream impactsRemove blockers by advising on sequencing, dependencies, testing approach and stakeholder alignmentSupplier, Contract & SOW ManagementCoordinate SOW preparation, internal approvals and VP signature routing via DocuSignLiaise with Procurement and Legal to ensure commercial and contractual complianceMaintain oversight of active AMS and project SOWsRelease Managementrelease impact assessmentchange gating/evidencedeployment coordinationpost-release stabilizationAnnual Process Governance & TraceabilityResponsible for BAU delivery (e.g. performance review, compensation cycles and benefit enrollment events)Workday security/data reviews & access governanceWorking with cross functional teams to ensure all security related requirements are fully analysed and appropriate checks and balances applied.Facilitating weekly team and quarterly SLT governance forums.Your Profile:You will have solid human resources experience, with the ability to manage competing priorities and develop your team.Required qualifications and experience:Bachelor's degree in information systems, human resources, business administration, or a related field, or equivalent experience.Extensive experience in HR technology management, including implementation and oversight of major HR platforms e.g., Workday, SAP, Oracle. Strong strategic thinking skills with a proven ability to align technology with business goals.Excellent communication and leadership abilities, with experience managing teams and cross-functional projects.A commitment to continuous improvement, innovation, and delivering a high-quality employee experience through technology.Willingness to travel as required (approximately 5%)#LI-MK2#LI-HybridEmployment with ICON is contingent upon having the legal right to work in the country where the role is based.Rewards & BenefitsICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.Benefits may include:Competitive base salary and performance related incentivesHealth and wellbeing programmes including medical, dental, and vision coverage where applicableRetirement and pension plansLife assurance and disability coverageEmployee assistance programmes and wellbeing resourcesLearning and development opportunities through structured training and career pathwaysBenefits may vary depending on role and location.Visit our careers site to read more about the benefits ICON offers.Inclusion and AccessibilityICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.Are you a current ICON Employee? Please click here to applySummaryLocation: Ireland, Dublin; US, Lenexa KCI (PRA); UK, Swansea; Switzerland, Teichgaesslein Basel; US, Long Beach, CA; Sweden, Lund; Singapore, Singapore; Russia, St Petersburg; Russia, Lesnoy Gorodok, Moscow; Netherlands, Assen; Japan, Osaka; Germany, Mannheim; Georgia, Tbilisi; China, Dalian (PRA); Belarus, Minsk MSQ; Belarus, Minsk BLR; Canada, Burlington; US, New York, NY, Rochester; China, Shenyang; UK, Warwickshire; China, Xi'an; China, Wuhan; Poland, Gdansk; China, Nanjing; South Africa, Middelburg; China, Changsha; Japan, Tokyo; US, Portland, OR; US, Cambridge, MA; Estonia, Tallinn; US, Downers Grove, IL; US, Piedmont, NC; US, McFarland, IA; Isle Of Man; China, Hangzhou; US, Lexington, KY; Armenia; France, Lyon; Belgium, Mechelen; US, Hickory, NC; US, Mt. Pleasant, SC; US, Bristol, TN; US, Cary, NC; Iceland; US, Charlotte, NC; US, Raleigh, NC, 27609; US, Knoxville, TN; Turkey Adana; Spain, Barcelona; Denmark, Copenhagen; Germany, Frankfurt; Czech Republic, Prague; Turkey Izmir; Colombia, Bogota; Turkey, Istanbul; China, Shanghai; China, Chengdu; China, Guangzhou; China, Tianjin; China, Beijing; Chile, Santiago; Switzerland, Basel; Switzerland, Zurich; Brazil, Sao Paulo; Bulgaria, Sofia; China, Zhengzhou; US, Lawrence, KS; Austria, Vienna; Australia, Sydney; Argentina, Buenos Aires; Taiwan, Taipei; Turkey, Ankara; Regional Puerto Rico (PRA); Thailand, Bangkok; South Africa, Johannesburg; US, Houston, TX; Regional Norway; US, New York, NY, Whitesboro; Regional Kenya; US, Farmingdale, NY; Italy, Milan II; US, Nashville, TN; China, Changchun; US, Raleigh, NC; Regional Guatemala (PRA); Regional Great Britain (Northern Ireland); Regional Ghana; Korea, Seoul; Italy, Milan; Israel, Tel Aviv; Ireland, Limerick; India, Trivandrum; India, Bangalore; India, Chennai; Hungary, Budapest; Croatia, Zagreb; Hong Kong, Hong Kong; Austria, Vienna RPS; France, Paris; France,Paris(KCR); Finland, Helsinki; Spain, Madrid; Slovakia, Bratislava; Serbia, Belgrade; Russia, Moscow; Romania, Bucharest; Greece, Athens; Portugal, Lisbon; Poland, Warsaw; Philippines, Manila; Estonia,Tallinn(KCR); Peru, Lima; US,Boston(KCR); New Zealand, Auckland; US, Blue Bell (ICON); Malaysia, Kuala Lumpur; UK, Reading; Mexico, Mexico City; Canada, Montreal; Latvia, Riga; Lithuania, Vilnius; Kenya; BahrainType: Full time