Administrative & Marketing Coordinator

Job Description

Job Description

Our organization is a leading, privately owned real estate services firm with a long-standing reputation for excellence and innovation. Built on decades of experience, we have grown into a multi-billion-dollar enterprise supported by thousands of talented professionals across a broad network of offices. We provide a comprehensive suite of real estate-related services, including residential sales, marketing, relocation support, mortgage financing, insurance solutions, property preparation, and closing services—delivering a seamless experience for clients throughout every stage of their real estate journey.

Summary:

This position provides administrative and marketing support to Sales Manager and Real Estate Agents.

Job Responsibilities:

Property Listings Management & Administrative Support

• MLS (Multiple Listing Service) support.
• Transaction management, forms auditing, training & assistance for agents on platform, e-signature tools.
• Desktop check depositing and check printing.
• Order sign installation and removal for every Listing, per agents instruction.
• Professional office communications: email, company contests, local events.
• Receptionist duties; answer incoming calls and direct business appropriately.
• Process agent marketing reimbursements.

Facilities Management Support

• Office invoice processing via accounts payable platform.
• Maintain and order office supplies.
• Troubleshoot copier/printer issues and maintain toner supplies.
• Communication with corporate office.

Marketing 

• Although this is not a design position, awareness of Company branding, social media and marketing standards is necessary to assure adherence to the standards.
• Weekly communication email to office and creation of area market statistics for marketing purposes.
• Create and print property and window brochures.
• Manage office’s social media account create/post to IG/FB per calendar, including branded reels to support offices’ culture (sales meetings, office gatherings, etc.)
• Assist sales manager with planning and executing office events. Create corresponding marketing materials: invitations, signage, QR code flyers.
• Support for our Sales Associates with a variety of marketing tasks & company tools.

o   CMA and website support; profiles/bios, testimonials, adding videos.

o   Client database support

o   Social Media support for sales agents to effectively promote their brand across digital platforms.

o   Marketing support using designs in the company’s online print and digital platform.

o   General marketing support and proactive planning individually with sales associates.

o   Plan and execute group workshops on company tools & initiatives.

o   Log agent touch points into tracking system

New Agent Setup

• Onboard new sales associates
• Microsoft-365 support and training.
• Update office roster, cell phone and address lists.

Knowledge, Skills and Abilities:

• Experience in Real Estate office environment, with a solid understanding of MLS systems 
• Bachelor's degree or equivalent work experience.
• Proficiency in Microsoft Office
• Advanced social media experience.
• Ability to prioritize; meeting shifting demands in a sales environment.
• Ability to work autonomously.  Responsible for making decisions at the local office and communicating closely with management. The ability to stand by those decisions when given a task, and to drive involvement with the agents.
• Excellent written, editing and communication skills.  Typing accuracy and speed on computer.
• Strong customer service skills.

Physical Demands:

This position requires an individual to sit mostly at a desk, working on a computer.  On occasion the position requires standing, reaching, bending, squatting and walking.  The maximum requirement to lift is no more than 20 lbs. 

Hours of work:

• Full-time, in-office Mon-Fri 9am-5pm... (8 hours per day)