Business Development Representative

Business Development Representative Job Number: JO-2605-11277 Location (City, State): Remote Employee Group: Regular Shift: Day Travel: 0% Site Name: Remote Is Remote Eligible: Yes Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together. We currently have an exciting opening for a Business Development Representative. Radial is the pre‑eminent B2C eCommerce fulfillment solutions provider powering some of the world’s best customer experiences, specializing in tailored, scalable eCommerce fulfillment solutions for mid‑market and enterprise brands. Role Summary The Business Development Representative will report to the Director of Demand Generation and will be responsible for working cross‑functionally with the Sales team and Demand Generation team to support business revenue and growth goals. Responsibilities: Lead Generation & Account Research Research and identify ecommerce retailers/brands that align with Radial’s ICP and priority vertical markets (e.g., apparel/footwear, health/beauty, and other defined verticals). Build and maintain targeted account lists using approved tools and data sources. Identify buying signals and triggers (e.g., growth/peak scaling, fulfillment pain, international expansion, platform shifts, service disruptions, CX/returns challenges) to prioritize outreach. Outbound Prospecting Proactively generate new leads through outbound channels including cold email, cold calls, social selling, and network outreach. Execute sequenced, multi‑touch cadences aligned to defined plays and messaging. Personalize outreach based on account context, role/persona, and relevant trigger signals. Lead Qualification & Meeting Setting Qualify leads using defined criteria (e.g., fit, pain, timing, decision process, volumes/complexity, current state) and ask effective discovery questions. Schedule meetings for prospects and assigned Sales Directors with clear context, agenda, and qualification notes. Support transition‑readiness conversations and be able to articulate the basics of Radial’s onboarding/implementation approach (including Fast Track positioning where applicable). Lead Nurture & Follow‑Up Discipline Maintain consistent follow‑up with non‑ready leads via structured nurture touches and re‑qualification. Meet or exceed speed‑to‑lead expectations for inbound inquiries (SLA defined by the team). CRM Hygiene & Performance Management Maintain accurate CRM activity, lead/account/contact records, and dispositioning. Track and report on weekly productivity and performance metrics (activity, connection, meeting set, conversion rates) and continuously improve based on results. Work collaboratively with assigned Sales Directors and Marketing partners to generate a healthy month‑over‑month pipeline. Qualifications Proven work experience as a B2B Business Development Representative, Sales Account Executive, or similar role. Hands‑on experience with multiple sales techniques and tools (Salesforce, Salesloft, ZoomInfo, etc.). Track record of achieving weekly/monthly lead quotas. Market/industry knowledge in supply chain/transportation and shipping or related field a plus but not required. Strong communication, listening skills, and ability to influence and persuade others. Comfortable working in a fast‑paced environment. Self‑starter, ability to achieve goals without daily supervision. Strong attention to detail, time management, and decision‑making skills. Strong business acumen and writing skills. Excellent organizational, project management, and collaboration skills. Proven ability to collaborate cross‑functionally and act as a positive agent of change. Work Experience & Education Minimum of 1‑3 years of experience in B2B lead generation, inside sales, or field marketing role. Bachelor’s degree in Business Administration or comparable education/experience. Benefits Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding. Family planning coverage, including fertility & adoption benefits. 401(k) matching after 6 months with immediate vesting. Generous PTO. Educational assistance and more. Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other group or class protected by applicable federal, state or local law. Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing View email address on click.appcast.io. Candidates should demonstrate professionalism and a history of building positive, collaborative relationships in the workplace. Maintaining trust, honesty, and integrity are essential in our relationships with employees, customers, and the communities we serve. Candidates should have a proven record of adhering to compliance standards, upholding data privacy, confidentiality requirements, and demonstrating honesty in all aspects of their work. Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #J-18808-Ljbffr