Care Team Assistant

Overview Job Location: Erie Evanston/Skokie Health and Dental Center - 1285 Hartrey - Evanston, IL 60202 Position Type: Full Time Salary Range: $17.50 - $21.00 Hourly Join the Erie team. Erie Family Health Centers provides high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Erie Family Health Centers, a nationally recognized top workplace with 14 sites in Chicago and suburbs, is looking for a valuable addition to our Operations team. The Care Team Assistant (CTA) is a critical role that performs a variety of patient care activities to support both our Providers and Medical Assistants in the delivery of services to ensure timely and comprehensive care. The compensation and benefits package includes Medical, Dental, Vision, Life and Disability Insurance, Flexible Spending (FSA), 401(k) with Erie matching 0.50 for every 1.00 up to the first 5% of biweekly salary, annual PTO starting at 15 days and 8 paid holidays, with opportunities for merit increases and career advancement. Responsibilities Maintains and prepares exam rooms, ensuring they are cleaned, sterilized, and stocked appropriately to provide excellent patient experience Assists with scheduling appointments for general follow ups, testing, and procedures as instructed Provides discharge summary requirements and next steps Helps with sensitive exam requirements Ensures all faxing and printing documents are complete Performs related job duties as necessary The work schedule for this role is aligned with Erie’s hours of operations Qualifications Education Required: High School diploma or equivalent required. Preferred: Associate degree or two (2) years of college a plus. Experience Preferred: Six (6) months of related experience in a healthcare or customer service role. On the job training will be provided for individuals without prior healthcare experience. Skills and Knowledge Required: Basic computer skills. Customer service skills. Ability to work independently. Cultural competency to work with a diverse patient population. Preferred: Bilingual fluency to assist or work with non-English speaking patients and/or guests. Intermediate proficiency in Microsoft Office a plus. Intermediate EPIC skills are a plus. #J-18808-Ljbffr