Territory Manager

About Us Total Filtration Services, Inc is the largest full-line distributor of filtration products and services in North America. We operate 13 stocking branch locations throughout the United States with our headquarters located in Troy, MI, and have a strong national network to manage any filtration needs. Our technical sales staff recommends filtration solutions based on each customer’s unique needs. We have a diverse background across numerous markets including Automotive, Aerospace, Food and Beverage, Data Centers, Chemical, Metals, Power Generation, General Industrial, Heavy Equipment and Oil/Gas Production. We support these markets by utilizing our preferred vendor strategy that leverages 90% of our spend with 80 of the world’s top manufacturers. Our in‑plant value‑added services model continues to provide our customers with the highest levels of service focused on total cost of ownership and delivering year‑over‑year savings. Responsibilities Work within all established safety guidelines, ensuring safety policies and procedures are adhered to at all times, and work deemed unsafe is not performed. Ensure world‑class customer service is provided to both internal and external customers. Establish rapport and develop solid relationships with key customer contacts and vendors. Meet and exceed sales and margin targets, including monthly forecasts and annual budget. Prospect for and acquire new business at all volume levels by promoting the total filtration management concept, focusing on accounts with annual volume greater than $5k. Maintain and grow sales to existing customer base by understanding each customer’s unique product needs and offering solutions across all disciplines of filtration. Organize and prioritize responsibilities to ensure effective and efficient territory coverage. Evaluate filter applications for value optimization and solution presentation. Complete the required weekly sales call activity, including: A minimum of 15 face‑to‑face sales calls during the prime selling hours of 7 am – 3 pm. Additional cold calls around the face‑to‑face “anchor” calls. Prospect phone calls. Regularly utilize CRM software to ensure customer contacts are maintained, related sales call activities are documented, value‑added services/cost savings are recorded and opportunities are actively managed through the lifecycle of the sale. Develop solid technical skills by participating in all company and vendor‑sponsored product training and utilizing other resources for self‑study. Generate timely and accurate quotes utilizing the company’s business system. Utilize the TFS catalog and the media library for presentations to key purchasing personnel. Support company initiatives in the areas of marketing, sales, and training. Manage and ensure compliance regarding implementation of new accounts, including new Strategic Accounts launches by corporate. Maintain monthly expense and mileage reports. Utilize auto‑generated reports to understand, manage, and develop business to ensure compliance with pricing, margin, CRM, and other expectations. Understand and utilize TFS business systems. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Supervisory Responsibilities None General Qualifications Excellent oral and written communication skills in English. Good attention to detail with timely follow‑up skills. Professional appearance and behavior. Solid organizational skills with the ability to prioritize effectively. Strong computer skills, including Microsoft Office with proficiency in Outlook, Word, and Excel. Ability to work effectively under pressure and manage multiple assignments simultaneously. Effective time‑management skills. Meet appropriate deadlines, be responsive and accessible. Accurate and results‑oriented. Commitment to providing exceptional customer service to both internal and external customers. High mechanical aptitude with the ability to quickly grasp technical information. Specific Demonstrated Capabilities Proven and progressive sales success. Ability to negotiate effectively. Ability to build solid professional relationships. Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. Interpersonal Skills Hunter mentality with solid closing skills. Demonstrates a sense of urgency. Solid presentation skills with the keen ability to read the audience and tailor presentation to meet its needs. Solid individual contributor who functions equally well as a member of a team. Ability to adapt to a variety of personalities, situations, and requirements. Educational and Experience Requirements Minimum three years outside sales experience required. Four‑year college degree preferred. High school diploma or equivalent required. Filtration, B2B, or industrial sales experience preferred. Certificates, Licenses, Registrations Must possess and maintain a valid driver’s license in good standing. Physical Demands The physical demands described here represent those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; utilize ladders with a weight capacity of 250 lbs. or less while regularly accessing heights in excess of 25 feet; balance; stoop, kneel, crouch or crawl; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment Office and field environment. Travel Requirements Varies, depending on the size of sales territory; may include overnight stays. Benefits Competitive benefits package including medical, dental, vision insurance, 401(k) matching program, paid time off and holidays, parental leave, and employee referral program. Equal Opportunity Employer Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics. #J-18808-Ljbffr