Administrative Assistant

Job Description

Job Description

Description:

Position Summary

Centurion Land Title is seeking a professional, detail-oriented Administrative Assistant to support the daily operations of our title insurance office. This position serves as the first point of contact for clients, real estate professionals, lenders, and visitors while providing administrative support to multiple departments.

The Administrative Assistant plays a key role in maintaining an organized and efficient office environment by managing front desk responsibilities, processing administrative tasks, assisting with transaction workflow, and supporting internal teams. In addition, this position will coordinate and maintain the company's social media presence by creating and posting content that highlights company activities, services, industry updates, and community involvement.

This role is best suited for someone who enjoys a variety of responsibilities, takes pride in providing excellent customer service, is highly organized, and can effectively balance multiple priorities in a fast-paced professional environment.

Why You'll Enjoy This Role

· No two days look exactly the same—you’ll be at the center of a busy office supporting real estate transactions from start to finish.

· You’ll be part of meaningful moments for clients, helping people through one of the most important purchases of their lives.

· You’ll interact daily with clients, real estate professionals, lenders, and internal teams, making this a highly people-focused role.

· You’ll gain exposure to multiple areas of the title industry, including sales, underwriting, and escrow coordination.

· You’ll be trusted as the first impression of the company, helping create a smooth and professional experience from the moment someone walks in or calls.

· You’ll also have the opportunity to contribute to the company’s social media presence by sharing updates, milestones, and community involvement.

Knowledge, Skills and Abilities

· Professional, friendly communication skills with the ability to make clients and partners feel welcomed and supported

· Comfort working in a fast-paced office where priorities can shift throughout the day

· Strong attention to detail and accuracy, especially when entering and handling transaction information

· Ability to stay organized while managing phone calls, walk-ins, emails, and administrative tasks simultaneously

· Proficiency with Microsoft Office (Outlook, Word, Excel); ability to quickly learn title production and internal systems

· Strong teamwork skills with the ability to support multiple departments while also working independently when needed

· Professional demeanor, including reliability, discretion, and consistency in client-facing interactions

· Good judgment in knowing when to take initiative and when to escalate issues to the appropriate team member

Experience and Training

· High school diploma required; some college preferred

· Experience in administrative support, customer service, front desk, reception, or office coordination roles preferred

· Experience in real estate, title insurance, mortgage, or related professional services environment is highly preferred, but not required

· Basic familiarity with social media platforms (Facebook, Instagram, LinkedIn, etc.) and comfort creating or posting simple business content is preferred

· Prior exposure to multi-line phone systems, scheduling, data entry, or document handling is helpful

· Familiarity with Microsoft Office and general office systems required; ability to learn title production software quickly is essential

· Indiana Title Producer License is a plus, but not required at time of hire (training/licensing support may be considered depending on candidate)

Physical Demands and Work Environment

Physical Demands:

· Prolonged periods sitting at a desk and working on a computer.

· Ability to occasionally lift office supplies, files, or small packages (up to 20 lbs).

· Regular use of hands and fingers for typing, handling paperwork, and using office equipment.

· May involve walking or standing during file retrieval, client meetings, or office support tasks.

· Occasional travel between the Fishers, Carmel, and Indy West offices may be necessary to support business operations.

Work Environment:

· Standard professional office environment with consistent in-person attendance required.

· Fast-paced, deadline-driven atmosphere with frequent interactions with clients, agents, and internal staff.

· Collaborative setting across multiple departments and locations.

· Noise levels are typically low to moderate.

· Office locations are climate-controlled and equipped with standard office furniture and technology.

Job Dimensions

Serves as the first point of contact for clients, visitors, real estate professionals, and partners, both in person and over the phone, setting the tone for a professional and welcoming experience. Provides day-to-day administrative support to Sales, Underwriting, and Escrow teams to help ensure real estate transactions move smoothly and deadlines are met. Manages front desk operations including greeting clients, handling incoming calls, processing documents, and maintaining organized workflow throughout the office. Supports the company’s social media presence by assisting with basic content creation, posting updates, and highlighting company activities, team milestones, and community involvement. Helps maintain a clean, organized, and efficient office environment to ensure clients and staff experience a professional and well-run workspace. This role contributes to client satisfaction, internal efficiency, and the overall professionalism and visibility of the company.

We offer a comprehensive Ruoff Total Rewards benefits package designed to support the well-being and success of our employees.

• Health & Wellness: Enjoy comprehensive health insurance plans, including medical, dental, and vision coverage, to keep you and your family healthy.
• Retirement Savings: Take advantage of a 401(k) plan with company match to help you plan for your future.
• Paid Time Off: Benefit from paid vacation, holidays, and sick leave to ensure you maintain a healthy work-life balance.
• Professional Development: We support your growth with training, education, and opportunities for career advancement.
• Employee Assistance Program (EAP): Access confidential counseling and support services for personal or professional challenges.

We’re committed to providing our employees with the tools and resources they need to thrive both personally and professionally.

Centurion Land Title is an affiliate company of Ruoff Mortgage. Ruoff Mortgage reserves the right to modify, interpret, or apply this job description in any manner the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At Will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities. While we thank all candidates for your interest in our company, only those selected for interviews will be contacted. Ruoff Mortgage is an equal opportunity employer.